• Report: #185579

Complaint Review: Covenant Transport

  • Submitted: Sat, April 08, 2006
  • Updated: Fri, May 12, 2006

  • Reported By:Chattanooga Tennessee
Covenant Transport
Cummings Dr. Chattanooga, Tennessee U.S.A.

Covenant Transport No detention pay. EVER! ripoff Chattanooga Tennessee

*UPDATE EX-employee responds: making them fire you will not work either

*UPDATE EX-employee responds: making them fire you will not work either

*UPDATE EX-employee responds: making them fire you will not work either

*UPDATE EX-employee responds: making them fire you will not work either

*Consumer Suggestion: Advice for "Looking elsewhere"..

*Consumer Suggestion: I disagree

*Consumer Suggestion: There is a way to get paid...

*Consumer Comment: you are corect no more detention pay

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I am currently driving for Covenant, but will be leaving soon. Be forewarned... they will NEVER pay detention pay. Their employee manual says they will pay detention ANYTIME you wait at a shipper over 2 hours. They will pay detention, but if Covenant has a contract with a shipper stating the shipper does not have to pay detention, you will not get paid (shippers/receivers are the entity that always pay detention).

This means the driver is paying for this contract, not Covenant. This is just plain wrong! If Covenant wants to have contracts like this with their shipper, then Covenant should pay the detention pay to the driver instead of the shipper. The driver is the one sitting without pay. They should be compensated no matter what. Just goes to show that with Covenant, you are just a number... not a driver.

Also, if you do plan to drive for Covenant, always, always, always call the Shipper/Receiver yourself to get directions. Do not count on their directions. I have even sent in updated directions and when I get sent back to the same location, the old (and incorrect) directions are still sent to me. They just don't seem to care about their drivers. Trust me, it's not fun getting lost if a big city with no place to stop and no way to get turned around. GET THE DIRECTIONS YOURSELF!!!

Looking Elsewhere
Chattanooga, Tennessee
U.S.A.

This report was posted on Ripoff Report on 04/08/2006 05:02 AM and is a permanent record located here: http://www.ripoffreport.com/r/Covenant-Transport/Chattanooga-Tennessee/Covenant-Transport-No-detention-pay-EVER-ripoff-Chattanooga-Tennessee-185579. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 UPDATE EX-employee responds

making them fire you will not work either

AUTHOR: Heather - (U.S.A.)

the company just had a meeting with all their dispatchers/ customer service staff a couple of months ago on the correct procedures to firing a driver. they were told to document everything themselves before they terminate a driver to make sure the driver does not get unemployment benefits, regardless of how long they have been with the company. for every driver that does not receive unemployment benefits, Mr Parker gets a tax break so he wants to make sure and that is the plan they are enforcing now. so the plan to make them fire you will not guarantee that you will get unemployment- the reason I don't work there anymore is they do not pay employees fairly. I worked there for about 3 years and in that 3 years, I got one raise of 50 cents. that sucked...
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#2 UPDATE EX-employee responds

making them fire you will not work either

AUTHOR: Heather - (U.S.A.)

the company just had a meeting with all their dispatchers/ customer service staff a couple of months ago on the correct procedures to firing a driver. they were told to document everything themselves before they terminate a driver to make sure the driver does not get unemployment benefits, regardless of how long they have been with the company. for every driver that does not receive unemployment benefits, Mr Parker gets a tax break so he wants to make sure and that is the plan they are enforcing now. so the plan to make them fire you will not guarantee that you will get unemployment- the reason I don't work there anymore is they do not pay employees fairly. I worked there for about 3 years and in that 3 years, I got one raise of 50 cents. that sucked...
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#3 UPDATE EX-employee responds

making them fire you will not work either

AUTHOR: Heather - (U.S.A.)

the company just had a meeting with all their dispatchers/ customer service staff a couple of months ago on the correct procedures to firing a driver. they were told to document everything themselves before they terminate a driver to make sure the driver does not get unemployment benefits, regardless of how long they have been with the company. for every driver that does not receive unemployment benefits, Mr Parker gets a tax break so he wants to make sure and that is the plan they are enforcing now. so the plan to make them fire you will not guarantee that you will get unemployment- the reason I don't work there anymore is they do not pay employees fairly. I worked there for about 3 years and in that 3 years, I got one raise of 50 cents. that sucked...
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#4 UPDATE EX-employee responds

making them fire you will not work either

AUTHOR: Heather - (U.S.A.)

the company just had a meeting with all their dispatchers/ customer service staff a couple of months ago on the correct procedures to firing a driver. they were told to document everything themselves before they terminate a driver to make sure the driver does not get unemployment benefits, regardless of how long they have been with the company. for every driver that does not receive unemployment benefits, Mr Parker gets a tax break so he wants to make sure and that is the plan they are enforcing now. so the plan to make them fire you will not guarantee that you will get unemployment- the reason I don't work there anymore is they do not pay employees fairly. I worked there for about 3 years and in that 3 years, I got one raise of 50 cents. that sucked...
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#5 Consumer Suggestion

Advice for "Looking elsewhere"..

AUTHOR: Steve - (U.S.A.)

If they want to play these games, turn thier own rules around back on them.

Do everything right and document all conversations and qualcomm communications in a notebook. Names, incidents, dates and times.

Then, DO NOT quit. Let them fire you so you can at least collect unemployment while looking for another job.

Be sure to engage in proper DOT logbook proceedures, and make sure you never operate outside of legal hours, and always document ALL time that you are required to be at a shipper or reciever as ON DUTY/NOT driving.

Be sure to put all detention events on your logbook.

Now use your logs as evidence with your state wage and hour division and the USDOL and file wage claims for your detention pay.

Under federal and state laws, employers are required to pay you at least minimum wage for any time that you are required to be at work, or in readiness to work, or on any jobsite.

That is the law. Get paid.

Also seek out a union such as the TEAMSTERS to organize the company. At very least you will cost them 10's of thousands of dollars fighting the organization attempt.

There are many ways to skin this cat.
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#6 Consumer Suggestion

I disagree

AUTHOR: Maxine - (U.S.A.)

Sorry, but I have to disagree with this complaint. My husband currently drives for Conenant and has been for 2 yrs. In all this time he has been refused on pay twice for detention.

As for layover pay he has not had a problem collecting this.

There are certain areas that detention pay does not pay. One is if you are running dedicated. Another is if your are running interregional. There are a few shippers/receiviers that do not pay detention pay.

Now you realize these companies are out to make money. It is not about you or other employees, its all about the mighty dollar. Sorry but that is in any company/profession.
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#7 Consumer Suggestion

There is a way to get paid...

AUTHOR: Steve - (U.S.A.)

There is a way to get paid.

As long as you are an EMPLOYEE/Company driver you can file both a state and federal wage claim for your time your employer REQUIRES you to be ON DUTY in READINESS TO WORK.

Also, be sure to log all detention time as ON DUTY/NOT DRIVING. You will need the time documented for your wage claims.

AND, all time detained at a shipper or reciever where you are awaiting load or unload is REQUIRED by DOT to be logged as ON DUTY/NOT DRIVING. (Be sure you are in legal compliance).

Calculate your total ON DUTY time for the week and then figure how much you grossed. It must be at least minimum wage if you are an employee/company driver.
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#8 Consumer Comment

you are corect no more detention pay

AUTHOR: Danny - (U.S.A.)

I have been a driver for covenant for 2 yrs now and switched to the reefer division and you are correct they are no longer paying me for detention.

I cannot say about layover pay b/c I never have the luxury of sitting for days at a time
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