- Report: #109128
Report - Rebuttal - Arbitrate
Complaint Review: Cover Factory
Cover Factory8092 Larson Ave. #5 Garden Grove, California U.S.A.
Cover Factory RIPOFF cover did not fit my 1995 lincoln town car as advertised. Co would not respond to my e mails and letters I sent or by phone, which I tried. Garden Grove California
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I was satisfied with the quality of the cover and the prompt shipping but the the cover was too short. The cover was a XX.
I tried e-mailing the company but The e-mail did not go thru. The Deamon sent me a message that the cover factory e-mail would not accept my e-mail for some reason or the other. I tried calling the phone number on the return address of the package and it was out of service. I then sent a letter to the return adress on the package asking how to resolve this problem.
I have not heard from them and it's been a week. I like the cover but I want it to fit and do not want to pay return shipping. I do not know what to do in this case.
I am retired and living on fixed income and cannot afford to be ripped off.
Bay Point, California
This report was posted on Ripoff Report on 09/19/2004 03:36 PM and is a permanent record located here: http://www.ripoffreport.com/r/Cover-Factory/Garden-Grove-California-92844/Cover-Factory-RIPOFF-cover-did-not-fit-my-1995-lincoln-town-car-as-advertised-Co-would-n-109128. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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