• Report: #526480

Complaint Review: Cowboom.com

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  • Submitted: Fri, November 20, 2009
  • Updated: Fri, January 01, 2010

  • Reported By: JetBlack — Chicago United States of America
Cowboom.com
30 Executive Park, Suite 100, Irvine, CA 92614 Internet United States of America

Cowboom.com - Dealtree.com - dtdeals.com - eztradein.com Cowboom.com Sold Illegal, Counterfeit, non-working product Sony ProDuo Memory Stick Memory card Internet

*UPDATE Employee: Ok... So did you return the item for replacement?

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I ordered a Sony 16GB ProDuo Memory stick for use in my Playstation Portable and Sony Cybershot. The product failed to work properly so I contacted Sony. Sony onformed that the product is an illegal counterfeit.

Cowboom.com sold me a counterfeit, non-working product passed off as a Sony ProDuo 16GB memory card.


This report was posted on Ripoff Report on 11/20/2009 02:38 PM and is a permanent record located here: http://www.ripoffreport.com/r/Cowboomcom/internet/Cowboomcom-Dealtreecom-dtdealscom-eztradeincom-Cowboomcom-Sold-Illegal-Coun-526480. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

Ok... So did you return the item for replacement?

AUTHOR: SaneAndReasonable - (United States of America)

Cowboom is owned by Best Buy and gets the items they sell from Best Buy store returns and warehouse overstocks. 

It seems to me that if they shipped you a Sony memory stick that was counterfeit, then they probably got that item returned from a consumer who was trying to rip-off Best Buy. 

My question for you would be: Did you call Cowboom to report a problem with the item?.  I am sure that Cowboom would take back the item for a refund or replacement if they shipped you something that didn't work, unless you bought the item as not working to begin with.
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