• Report: #1018289

Complaint Review: Cox Cable Tech Support

  • Submitted: Thu, February 21, 2013
  • Updated: Fri, February 22, 2013

  • Reported By: Coxsucks — Virginia Beach Virginia United States of America
Cox Cable Tech Support
1400 Lake Hearn Dr. Internet United States of America

Cox Cable Tech Support Fraud, n**i like customer service, Did not fix the problem, will not remove the $99.00 charge. Internet

*UPDATE Employee: Re: Technical Support

What's this?
What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

SEO Reputation Management at its best!

Had problem with hotmail. MSN said I had a foreign IP address in my computer. I said let me call my provider Cox high speed Internet. 

Cox said they could help spent 40 min. trying to remove their own IP addresses, one IP was akamaitechnologies, windows updater. Never fixed the problem, there never was a problem! 

They will not remove the $99.00 charges, for pretending there was a problem. I spent 15min. with IP back track, 2 IP's registered to Cox, 1 to akamai tech. high speed broadband.

Sick and tired of being treated like sh*t from these Monopoly Corps.!!!!!!

This report was posted on Ripoff Report on 02/21/2013 06:20 PM and is a permanent record located here: http://www.ripoffreport.com/r/Cox-Cable-Tech-Support/internet/Cox-Cable-Tech-Support-Fraud-Nazi-like-customer-service-Did-not-fix-the-problem-will-n-1018289. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on Cox Cable Tech Support

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

Re: Technical Support

AUTHOR: CoxHelp - (United States of America)

I'd be happy to take a look into this matter and try to assist you further.  If you're still having issues I can be reached at coxhelp@cox.com.

-Chris
Respond to this report!
What's this?
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
X