• Report: #703832

Complaint Review: Cox Cable

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  • Submitted: Mon, March 07, 2011
  • Updated: Mon, March 07, 2011

  • Reported By: Don Nelson — Laguna Niguel California USA
Cox Cable
1400 Lake Hearn Drive Atlanta, Georgia United States of America

Cox Cable Cox Communications Disloyal to loyal subscribers Atlanta, Georgia

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Cox Cable utilizes a $89 a month "bundle" including TV cable service, Internet access and home phone service in that price. Great!

What's the catch?

It is only available to NEW subscribers. How about that?

Those of us who have been loyal to them for years and years get "buttkis." In my view, they do a terrific job but, in this competitive market they would be better advised to build loyalty with allowing existing subscribers to also have access to that pricing. Doing this way, the marketing department must know they are going to tick off existing subscribers. My guess is they can afford it as it is a private corporation owned by two or tree sisters.

This report was posted on Ripoff Report on 03/07/2011 02:24 PM and is a permanent record located here: http://www.ripoffreport.com/r/Cox-Cable/Atlanta-Georgia-30319/Cox-Cable-Cox-Communications-Disloyal-to-loyal-subscribers-Atlanta-Georgia-703832. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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