• Report: #567200

Complaint Review: Cox Communications, Inc.; Cox Communications; Cox Cable

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  • Submitted: Wed, February 10, 2010
  • Updated: Fri, February 12, 2010

  • Reported By: Carol Ann — Las Vegas Nevada U.S.A.
Cox Communications, Inc.; Cox Communications; Cox Cable
700 North Rancho Lane Las Vegas, New Hampshire United States of America

Cox Communications, Inc.; Cox Communications; Cox Cable SCAM DOUBLE BILLING FALSE ADVERTISING Las Vegas, New Hampshire

*Author of original report: Thank You!

*UPDATE Employee: Re: Billing Concerns

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When I signed up for Cox Communication Bundle, I paid for it in Advance Before they ever installed one thing.  Every Month The bill is between $200.00 and $400.00, without ordering extra movies, making very few phone calls or Long Distance Calls and excessive Internet usage.  My Bill should only be around $125.00 for the added features of call blocking and Caller ID. Nothing More or less. Other Cox Customers have the same complaints.  Don't bother going to the Corporate office in Atlanta either, they pay no attention.  If you discontinue Service they charge you for the balance of the year!

DON'T Believe not One Word of the False Advertising Hype of $99.00 or less per month for the Bundle Package!  Cos also claims to give you certain other stations like Starz for free if you don't cancel for a year!  Lies, Nothing But Lies.  BUYER BEWARE! Report them to Federal Trade Commission, The Attorney General's Office and Federal Trade Commission.  I hope some greedy Law Firm, takes up the cause of Consumers and File a Class Action Law Suit against them and reimburse every last Client they have!


This report was posted on Ripoff Report on 02/10/2010 02:37 AM and is a permanent record located here: http://www.ripoffreport.com/r/Cox-Communications-Inc-Cox-Communications-Cox-Cable/Las-Vegas-New-Hampshire-/Cox-Communications-Inc-Cox-Communications-Cox-Cable-SCAM-DOUBLE-BILLING-FALSE-ADVERTI-567200. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
1Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 Author of original report

Thank You!

AUTHOR: Carol Ann - (U.S.A.)

Thank you for your willingness to assist me with this persistant billing problem.  I have exhausted every effort here, in nevada with their Billing Department, contacted Atlanta and  a Mr Salerno for Cox Executive offices in Las Vegas.  I have reported it to Federal Trade Commission and have refferred them to all the other reports on the ripoff report.  Again thank you!
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#2 UPDATE Employee

Re: Billing Concerns

AUTHOR: Coxtech1 - (U.S.A.)

I apologize for any mistakes which may have been made with regards to your service billing.  If you would like help resolving this issue feel free to email me at hrd-hsi.newsgroups@cox.com and I'd be happy to do what I can to assist.

--CoxTech1
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