- Report: #1108003
Report - Rebuttal - Arbitrate
Complaint Review: Cox Communications
Cox Communications Cox Cable Terrible service Henderson Nevada
A business' first
line of defense
on the Internet.
If your business is
willing to make a
Click here now..
Ordered cox bundle service for $ 149.00 for 2 years. TV, internet, Phone.
I live in a section of Las Vegas that Cox has not updated their system for over 10 years.
I need constant internet service. Work from home. Cox said I would receive 10 mb of speed.
2nd day no internet, so when the internet goes down so does your phone service.
So now I am on hold for 3 hours using my cell phone minutes to speak to someone about no internet.
Cox sends out a repair man, changes a bunch of wires, leaves.
Internet service works for 2 hours, down again.
On hold for 2 hours, Cox sends out a second repair man.
Second repair man, changes modem box, checks wires, says they need to change out outside wiring, puts in order to do so.
Repair never came.
Now I am dealing with intermitted internet service for the next 3 weeks.
Called a total of 5 times, with hold times total 10 hours.
Now first bill arrives $ 271.87.
Charged me for long distance calls that I was told when I signed up would be free.
Due to no constant internet service, I have no choice but to cancel service.
Just received my final bill with a $ 220 early termination fee.
This has been the worst experience I have ever had with a company.
Please be aware of this company. Stay far away
This report was posted on Ripoff Report on 12/18/2013 11:59 AM and is a permanent record located here: http://www.ripoffreport.com/r/Cox-Communications/Henderson-Nevada-89052/Cox-Communications-Cox-Cable-Terrible-service-Henderson-Nevada-1108003. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.