- Report: #429563
Report - Rebuttal - Arbitrate
Complaint Review: Cox Communications
Cox Communications5651 Copley Drive San Diego, California U.S.A.
Cox Communications, accepted my order, billed me a higher rate, then lied about why they reneged San Diego California
*UPDATE Employee: Re: Billing Issues
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I had previously requested service but had no modem so never had activated service and was not a customer, which they knew. Because they did not notify me that they were reneging on the price they had confirmed to me, they practiced a "bait and switch". Despite numerous calls and emails, their terrible customer service never admitted nor corrected this despicable practice.
San Diego, California
This report was posted on Ripoff Report on 02/28/2009 10:54 PM and is a permanent record located here: http://www.ripoffreport.com/r/Cox-Communications/San-Diego-California-92111/Cox-Communications-accepted-my-order-billed-me-a-higher-rate-then-lied-about-why-they-r-429563. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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