• Report: #459243

Complaint Review: Cox Communications

  • Submitted: Sat, June 06, 2009
  • Updated: Sat, July 07, 2012

  • Reported By:Tucson Arizona
Cox Communications
3022 N Dickson DR Tucson, Arizona U.S.A.

Cox Comm Cox Communications Cox tech disconnected my Qwest without permission Tucson Arizona

*General Comment: Communication people

*UPDATE Employee: Re: Disconnect in error

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I have qwest dsl and the Cox tech came and disconnected my dsl service and hooked up phone line. I did not order any service from them. I had to call qwest tech to find out what had happened and this was verifed.

Danielle
Tucson, Arizona
U.S.A.

This report was posted on Ripoff Report on 06/06/2009 05:13 PM and is a permanent record located here: http://www.ripoffreport.com/r/Cox-Communications/Tucson-Arizona-85716/Cox-Comm-Cox-Communications-Cox-tech-disconnected-my-Qwest-without-permission-Tucson-Arizo-459243. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 2Consumer 0Employee/Owner
Updates & Rebuttals

#1 General Comment

Communication people

AUTHOR: Tech - (United States of America)

For crying out loud, at some point you have to tell them what you have, so they don't make a mistake like that. They are assuming you don't have it right? You should have told the tech about that so he would of ran a seperate line I assume. The techs can't read your mind.
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#2 UPDATE Employee

Re: Disconnect in error

AUTHOR: Coxtech1 - (U.S.A.)

I apologize for any inconvenience this service disconnect caused you. If you still need any help in getting the matter resolved you can email me at hrd-hsi.newsgroups@cox.com and I'll do everything I can to help.

--CoxTech1
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