- Report: #1004910
Report - Rebuttal - Arbitrate
Complaint Review: Cox Tech Solutions
Cox Tech Solutions29947 Ave De Las Banderas Ranch Santa Margarita, California United States of America
Cox Tech Solutions Plum Choice TOTAL SCAM Ranch Santa Margarita, California
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After dealing with Cox Tech Solutions my computer has MORE issues than it did before and due to safety concerns I may have to purchase an entirely new computer!. I found out from a rep from Cox that they are a THIRD PARTY COMPANY that Cox is contracting out, also know as Plum Choice (Look up the complaints
against them! After two weeks on the phone I was finally able to speak with the legit Cox company 949-240-1212 (Do not let them transfer you to CTS!!!)and they are trying to resolve the issue/. Although I still have to bring my computer to Best Buy and re-install everything!
This has been a total nightmare". Please call Cox if you have issues and speak to managers|. Don't just get credit for problems that are unresolved.. DO BOTH!!!
COX NEEDS TO KNOW WHAT KIND OF INCOMPETENT AND DISREPUTABLE COMPANY THEY HAVE CHOSEN TO PARTNER WITH.
If I need a new computer I will take the laborious efforts to find a new phone, cable and TV service!!!DON'T BE THEIR NEXT VICTIM!!!
This report was posted on Ripoff Report on 01/28/2013 02:20 PM and is a permanent record located here: http://www.ripoffreport.com/r/Cox-Tech-Solutions/Ranch-Santa-Margarita-California-92688/Cox-Tech-Solutions-Plum-Choice-TOTAL-SCAM-Ranch-Santa-Margarita-California-1004910. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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