• Report: #737089

Complaint Review: Cox communication

  • Submitted: Sun, June 05, 2011
  • Updated: Mon, June 06, 2011

  • Reported By: Rod — Scottsdale Arizona United States of America
Cox communication
1550 W. Deer Valley Rd. Phoenix, Arizona United States of America

Cox communication Cox cable Cox oversubscribed service Phoenix, Arizona

*UPDATE Employee: Re: Internet Performance Issues

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They are horrible, Cox oversubscribed service.  Cable TV freezes on most of the channels, , Internet as fast as a dial up at best, we get less than 500K.  The phone landline is ok with poor voice quality.  We pay over $300 a month.  Service forget about it, technician will show up just to tell you they cant do anything about it, they have oversubscribed and they can get fired if they say that.  My advice is run away as far as you can, dont move in an area where Cox service is.

This report was posted on Ripoff Report on 06/05/2011 02:28 PM and is a permanent record located here: http://www.ripoffreport.com/r/Cox-communication/Phoenix-Arizona-85027/Cox-communication-Cox-cable-Cox-oversubscribed-service-Phoenix-Arizona-737089. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

Re: Internet Performance Issues

AUTHOR: Coxtech1 - (U.S.A.)

I apologize for any performance issues you're experiencing with the Internet connection.  If you want to email me at coxhelp@cox.com I'd be happy to look into this issue further for you.

--CoxTech1
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