- Report: #713134
Report - Rebuttal - Arbitrate
Complaint Review: Cracker Barrel
Cracker Barrel200 Front Royal Pike Winchester, Virginia United States of America
Cracker Barrel FOREIGN OBJECTS IN FOOD Winchester, Virginia
*Consumer Suggestion: Glass in your food is a SERIOUS issue
*Consumer Comment: It seems
*Author of original report: Non functioning website
*Consumer Comment: Sorry...
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I immediately notified my waitress and she took the piece and spoke with her manager who immediately came to our table. They gave me my meal for free but didn't tell me how they were going to remedy the situation. I later discovered that the pieces were strewn through my coleslaw and as I tested the coleslaw it tasted and felt like gritty sand paper and since they just scoop this stuff out of a huge tub it was probably served to countless others. Even after we reported this incident they were still serving coleslaw to other patrons.
I felt they didn't take my complaint seriously enough. Yes they did give me my meal for free but to still serve coleslaw to other people puts them in danger. They should have given our whole meal for free and stopped serving the coleslaw. Now my stomach is hurting and I am nauseous and if it continues tomorrow I am going to have to get to the ER for them to check it out. Needless to say I will never eat at The Cracker Barrel in Winchester, VA again
This report was posted on Ripoff Report on 04/02/2011 06:17 PM and is a permanent record located here: http://www.ripoffreport.com/r/Cracker-Barrel/Winchester-Virginia-22602/Cracker-Barrel-FOREIGN-OBJECTS-IN-FOOD-Winchester-Virginia-713134. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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