• Report: #606700

Complaint Review: Craftmatic/Contour Beds

  • Submitted: Mon, May 24, 2010
  • Updated: Mon, July 09, 2012

  • Reported By: Very Unhappy — United States of America
Craftmatic/Contour Beds
4719 f=Oak Fair Blvd Tampa, Florida United States of America

Craftmatic/Contour Beds BIG TIME RIP-OFF Tampa, Florida

*General Comment: Not so believable

*Consumer Comment: Identifying info, please?

*General Comment: John Kobel, Owner of Craftmatic, called me an a*****e!

*General Comment: Did you ever get paid and reimbursed for the sales kit?

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Do not work for this company...worst ever. You will not get paid the money that is owed to you!!!
Here is what one of the owners wrote me about the pay and reimbursement monies that is owed me!

From John Kobel

You were given a commission schedule, read the front page, it says Exhibit A, that is if you can read.  Also I was just informed that you were paid

$100.00 last week for doing presentations.  This was an error on our part and as a result, I am not paying for your fax machine.  Also opinions from a looser like yourself mean nothing.  If you believe what you say, only a

scum bag like yourself would take money from such a company.  To make a long story short, go f*** yourself.

This report was posted on Ripoff Report on 05/24/2010 12:21 PM and is a permanent record located here: http://www.ripoffreport.com/r/CraftmaticContour-Beds/Tampa-Florida-33610/CraftmaticContour-Beds-BIG-TIME-RIP-OFF-Tampa-Florida-606700. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 General Comment

Not so believable

AUTHOR: Rick - ()

I tend to think that nobody would ever be dumb enough to leave a paper trail like this. Would a company Exec. really say these things? Me thinks not!
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#2 Consumer Comment

Identifying info, please?

AUTHOR: jskobel - (United States of America)

Will someone please add some more identifying info for John Kobel who is involved with these beds?  I'm married to John Kobel, but, of course, it's a different John Kobel.  This complaint is harming us.

Thanks for your consideration.
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#3 General Comment

John Kobel, Owner of Craftmatic, called me an a*****e!

AUTHOR: Kelley - (USA)

Subject: Re: Contour Sales Job, OH
From: [email protected]
Date: Sun, 26 Dec 2010 15:41:55 -0500

To: kelley

Send them this, your an a*s hole.


Very classy blaming your company's problems on tabloid reporting. And very classy insulting my intelligence with your "average intelligence" remark. I've been in sales for years and have never, ever worked for a company that doesn't price their product and rely on strong-arm sales tactics as they prey on seniors.

Last week I reported your company and your selling practices to Ohio's Attorney General. I forwarded your ridiculous training manual that clearly demonstrates your selling practices to their office and look forward to learning of your company banned from doing business in the state of Ohio. I do a great deal of networking with professionals who work in the senior market and be advised they will learn of your unethical practices as well. Negative feedback on a company, product or service always tends to travel much quicker than positive comments.



Subject: Re: Contour Sales Job, OH
From:[email protected]
Date: Fri, 24 Dec 2010 21:35:13 -0500
To:kelley

I shouldn't waste my time responding to you, but I feel that you should know some facts. First of all the coupon is worth $500.00 and can be used against the purchase of our Platinum model or used at an on line bedding store for the purchase of a flat bed. Craftmatic does not have a functioning office in Pittsburg, it changed to Contour in January of 2008 and subsequently closed in March of 2009. There are still some legalities under way with that company and the name Craftmatic is still tied in. Due to the license agreement when taking over Craftmatic we have not yet been able to totally separate ourselves from the name, but can assure you that we are a complete and totally separate company.

Craftmatic has violated the agreement and started selling beds over the phone in Florida. I can say no more about this as legal proceedings are now under way. Yes we do allow assistance from a sales manager to allow a sales person to give an extra discount, just like everywhere in the country that sells anything. Have you ever purchased a car and received a better price from the manager or asked a manager at Macy's department store for a better price. It is a age old practice. There are over one million Craftmatic or Contour customers nationwide.

Craftmatic was selling beds since 1974 and we under the name Contour since 2008. With over a million customers and less than 1/2 of 1% complaints is fantastic and far less than the complaints filed against the company you purchased your car from or companies like IBM, Sears, Ebay and on and on. The person with average intelligence knows tabloids like inside edition and blogs on the internet are distorted, never report the full and true story. The only salespeople you hear complaining are those who were not successful with our company and choose to blame it on us. I have over 100 successful sales representatives who will tell you Contour is the best company they ever worked for and you can find a few who will tell you we are the worst company they ever worked for. I can tell you we are one company treating everyone the same way. We pride ourself in the way we handle our business and all of our business practices are ethical, above board and I am proud to be a part of it. It is a shame that some of the bad press towards Craftmatic filters through to us, but we are working through legal avenues to once and for all to be recognized as a different company. I respect your right to conclude as you choose but I must advise that you listen to yourself instead of listening to nonsense on the internet or on tabloid television programs which are no different than the National Enquire and we all know how ridiculous there reporting is. Kelley, I wish you the best, would advise avoiding tabloids and nonsense on the internet. God bless you, Merry Christmas and and best wishes for a prosperous New Year.



Research is very important to me. That being said, I have placed calls and visited certain sites leading me to decide working for your company will prove to be an inappropriate fit. I will not mislead seniors into thinking they're being presented with a $500 coupon that is ultimately worthless. I also discovered Craftmatic has an office in Pittsburgh (training venue?) and has been operating, again, in southern Florida since January of 2010. Based on consequences brought on them by that state's Attorney General, their sales practice no longer includes an in home visit by a live representative. I also learned your sales support consists of calling the home office to get permission to "discount" your product. Shameful.http://www.insideedition.com/news.aspx?storyId=1391



From:[email protected]
Date: Thu, 23 Dec 2010 09:54:13 -0500
Subject: Contour Sales Job, OH
To:kelley

Kelley W

I am encouraged after our conversation today. I am planning a training seminar within striking distance to where you live the first week of January, starting on 1/04. I hope to invite you to that class.
Please go to the following Link and fill out our sales representative application no later than tomorrow:
http://www.contourbeds.com/form/salesrep.html

Also, per our discussion, please review the attached training manual below.



 














































Call me Monday morning at 1-800-704-0052 at 8:45 AM your time to review the manual. If I do not hear from you, I will consider that you have changed your mind and no longer have an interest in in a sales position with Contour. Pleasedo not print this manual. If we come to an agreement, you will receive a manual at the training seminar. I look forward to hearing from you on Monday.

Thank you, John Kobel

[email protected]
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#4 General Comment

Did you ever get paid and reimbursed for the sales kit?

AUTHOR: Kelley - (USA)

Hello,

This company wants to hire me. Did you ever get paid and reimbursed for what Kobel owed you? Did his email to you seriously say to "to "f" yourself?

Thanks in advance

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