• Report: #905252

Complaint Review: Craig Slavin

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  • Submitted: Sun, July 01, 2012
  • Updated: Mon, September 24, 2012

  • Reported By: CB — Toronto Ontario Canada
Craig Slavin
250 Parkway Drive, Suite 150, Lincolnshire, IL 600 Lincolnshire, Illinois United States of America

Craig Slavin Franchise Architects, Franchise Navigator, Franchise Central Ripoff, Fraud, Extortion, False Representation Lincolnshire, Illinois

*REBUTTAL Individual responds: This report is totally bogus

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Craig Slavin is a fraud, liar and manipulator. This fast talking, name dropping, high-priced franchise 'consultant' is nothing more than an underachiever with an inflated ego. It seems it is impossible for him to deliver on even the simplest of agreements.  

We hired the Franchise Architects after 3 or 4 conversations with Slavin by phone. Mistake. We would have saved 1000's of dollars, great inconvenience and lost opportunity if we had been more thorough in our due diligence. It was only later when our legal team reviewed his track record and phoned 5-6 franchise companies on the Franchise Architects client list we discovered his consistently hostile interaction, poor execution and lack of deliverables. 

Slavin told us he had a large team of experts he could deploy to execute on our plans - naming them by name. He claimed he had marketing professionals, technical writers, franchise development specialists, financial experts, PhD's and MBA's etc., all on staff. Lies.

Slavin is a one-man operation. There is no team, there are no experts. After working with him a few weeks one could readily see why. His interpersonal skills and ability to collaborate where painfully lacking. Not a day would go by, in-house or telephonically where Slavin was not in an arguement with one of our executives.  

Time and time again Slavin promised to deliver and failed to do so. He was incapable of executing on the agreements. What he was good at was extracting fees by threatening to withholding deliverables. He is a classic salesman, overpromising and woefully disappointing in delivering. I'm embarrassed to say we spent more than $50K on nothing; my higher-ups are now cautious of all outside consultants after this experience.

We would caution anyone considering hiring Slavin, Franchise Architects or Franchise Navigator to call companies he claims as clients. We discovered out of 6 companies we alled 1 was in litigation/dispute with him, 2 claimed they were not clients, 1 told us to not use the Franchise Navigator as the reports were generic, unscientific and inconclusive, 1 said as new clients they were underwhelmed and that he delayed for months delivery of an analysis and 1 CEO called him by a name no gentleman would repeat, said 'run man, run then hung up the phone.

This report was posted on Ripoff Report on 07/01/2012 06:45 AM and is a permanent record located here: http://www.ripoffreport.com/r/Craig-Slavin/Lincolnshire-Illinois-60069/Craig-Slavin-Franchise-Architects-Franchise-Navigator-Franchise-Central-Ripoff-Fraud-E-905252. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 REBUTTAL Individual responds

This report is totally bogus

AUTHOR: Very concerned in franchising - (USA)

I don't know who filed this report but it is obviously someone who has never done business with myself, Franchise Architects, Franchise Navigator and/or Franchise Central.

First, we do not charge fees in the amount stated.  Second, we are not in any lawsuits with any client either currently or previously.  In fact, after 32 years in business we have only been in one dispute with a client in which we paid them back all of the money they paid us without question as it was cheaper than to fight a claim we did not feel was justified.

Those who read this report who have done business with Franchise Architects, since 1979, Franchise Navigator, since 1997, or Franchise Central, since 2009 are satisfied with our services and remain loyal to our companies.  Please go to www.franchisenavigator.com to view out clients and testimonials or to www.franchisearchitects.com to see the hundreds of successful projects we have been responsible for.

Shame on this person for filing a bogus report on this site.  The Universe has a way of "righting itself" and this person will pay for this in their own way when the time is right.

Craig Slavin
847 465 3400

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