• Report: #722185

Complaint Review: Craig's Automotive

  • Submitted: Tue, April 26, 2011
  • Updated: Sun, February 19, 2012

  • Reported By: anonymous — whittier California United States of America
Craig's Automotive
16017 Whittier Boulevard Whittier, CA Whittier, California United States of America

Craig's Automotive Dans Garage Inc DBA Craig's Automotive 16017 Whittier Boulevard BUYER BEWARE Whittier, California

*REBUTTAL Owner of company: no response from coustomer

*REBUTTAL Owner of company: fake report

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BEWARE! My wife brought in our car for a smog. They promised free retest if it failed with no stipulations added. The car failed due to a bad oxygen sensor. They gave a quote of $285 to fix the problem. I called them and specified the specific problem and the quote was dropped to $185, at that point he was not so friendly, and was clearly irritated.

The BOSCH part which was defective cost $65. It took a mechanic 5 minutes to replace it and one minute to clear the code. When I tried to get them to perform to their promise and retest, they tried to get me to repay for the entire smog because they did not do the repairs, which was not previously stated.

Use these mechanics at your own risk, in my opinion, it is quite a risk and
one not worth taking! To their credit, they appear friendly, but then again, so do Grizzly Bears.

This report was posted on Ripoff Report on 04/26/2011 10:42 AM and is a permanent record located here: http://www.ripoffreport.com/r/Craigs-Automotive/Whittier-California-90631/Craigs-Automotive-Dans-Garage-Inc-DBA-Craigs-Automotive-16017-Whittier-Boulevard-BUYER-B-722185. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 0Consumer 2Employee/Owner
Updates & Rebuttals

#1 REBUTTAL Owner of company

no response from coustomer

AUTHOR: dan hughes - ()

THIS PERSON NEVER RESPONDED,DIDNT LEAVE HIS NAME,AND IT LOOKS LIKE HE HAS DONE THE SAME THING TO 4 OTHER SHOPS THAT WOULDNT DO FREE WORK FOR HIS PRETTY WIFE THAT HE USES TO GET FREE WORK DONE ON HIS CAR,ITS KIND OF EXTORSION ,IF YOU DONT DO FREE WORK ,HE LEAVES A MADE UP STORY TO HURT YOUR BUISNESS, AND RIPOFF REPORT WONT DROP IT UNLESS YOU PAY MONEY TO JOIN THEM AND REVIEW THE CLAIM,ANOTHER RIPOFF  DAN HUGHES, DANS GARAGE INC 562 947 3897
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#2 REBUTTAL Owner of company

fake report

AUTHOR: dan hughes - (United States of America)

this report is completely false this guy sent his wife in trying ti get free work on his car it failed smog and we were nice enough to diagnose it for free for him and he tried to get us to repair it for free and got mad when we wouldnt do it for free  he contacted aaa auto club and they told him he was making a false report and warned him  we have a 100% coustomer rating with aaa 5 years in a row  so beware there are crazy unhappy people uot there trying to threaten you to get something for free  we are an honest shop with 40 years experience with cretified master technitions  Dan Hughes owner and president
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