Craigs Complete Car Care Centereach Mobil Ripoff City Centereach, New York

My truck, a chevy suburban, after getting gas one day, didnt engage when I put it into drive. I shut the truck off and started it again. I was able to get it around the corner to my mechanic. I told him that the truck would not engage into drive. I told him that I think its the transmission. I left my truck and he told me that he would get back to me.  Two days later I went in to see the progress of my truck and he told me that I need a transmission. I said rebuild my own and was informed that thats not an option. I was told I can get a rebuilt but it will run alot of money. My next option was a junk yard tranny. I went with that.

A week and a half late I got my truck back and all seemed ok for a while at least. About two weeks later, I started hearing a noise, so I brought the truck back to the mechanic and in 5 minutes without putting it on a lift, I was told my truck is fine and all of the fluids are good. About a week after that I am still hearing a noise and once again, I bring it back and once again without putting it on a lift, I am told all is fine.

Around 1 1/2 months after having the tranny installed, i hear a noise and my truck just died while driving. I started my truck again, and it wont engage into drive, it only wants to go backwards. I call AAA and have it towed back to my mechanic. Once again without putting it on a lift I am told I blew the tranny. I said yes I already know that, the fluids are burnt. I made him aware that I just paid $2117 and Im not paying another dime and that he has to eat the cost this time.

In that time frame, I only did 829 miles. I was informed from him that he'll ask the junk yard if they will eat the cost, and to give them time to find a new tranny. Now, its Wednesday and I call to find out the progress only to be told they cant locate a new tranny in the state of New York or in the United States for that matter. I decided to look on ebay myself and I found 12 different rebuilt transmissions for less money than I spent with a much better warranty all in less than 30 minutes.

I locate a local transmission shop, and have my truck towed to them. I will never use Craigs Complete Car Care ever again, nor will I ever recommend them to anyone. They have no real experience in car care, car repair, car maintanence.