- Report: #613740
Report - Rebuttal - Arbitrate
Complaint Review: Crazy Stereo
Crazy Stereo16650 harbor blvd Fountain Valley, California United States of America
Crazy Stereo Scammers, insulting and very unprofessional Fountain Valley, California
*Consumer Comment: Professional
*Consumer Comment: Fair price and good work
*Consumer Comment: HELPFUll
*Consumer Comment: Honest service
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I took my 1979 Camaro to get a new stereo and speakers replaced. Some guy by the name of Nich asked me if I needed help aand I told him what I needed. he gave me a price to have my stereo and speakers done for 300 dollars but that was a little over my budget so he gave me a lower model with same speakers for $248 which I accepted. I had the penny saver in my hand so I asked Nich how much was he charging me for the unit and he said 69 dollars. I was like you have a higher model advertised for 47 dollars why dont he swap it but he said that if I wanted it I needed to pay 20 dollars difference? I started to notice some "mickey Mouse" going on when he was charging me 100 bucks just for the stereo and the speakers but 150 dollars install but since I already paid I didn't want to make a big deal out of it. HE TELLS ME THAT THE ADD IN THE PENNY SAVER IS JUST TO BRING CUSTOMERS THAT THE PRICES ARE NOT REAL!!! ( I should of walked away but since i already paid..)
After 3 hours my car was done and when I first opened the door I noticed my center console scratched and I called out Nich to report the damage. He looked at it and told me "oh that was already there, look at the other damage inside your car" I told him I drive this car every day and that was not there. He told me again there is nothing much he can do and started to walk away. I was pretty upset so I got in my car and drove away. No less than 50 feet away my new stereo just caved inside the dash! I make a Uturn went back and told them about it. Right away they take the car in and started to work on it. I am on the phone with my wife telling her what had happened and Nich comes out with a camera and started to take pictures of the areas that are messed up inside my car ( its a 31 yr old car so there is a lot of wear and tear folks ) . After they are done I notice my stereo is only picking 2 stations so i told Nich and he said to read the manual. I was like " I need a manual to scan for radio stations?" but I left since I was way beyond pissed already.
When I get home I checked the back of the stereo and the antenna wire is just mickey mouse with electrical tape and my neon head lights were not working. I looked under and found they have unplugged the wire during the install. I decide to go back and complaint one more time. I asked Nich what was going on and without even looking at me told me to come back tomorrow. At that point I lost it and told him if you don't fix my car now I will file a complaint with the BBB and the State divison. THEN he looks at me with a little smile on his face and tells me you can do that and I will take a look at your car NEXT MONTH. We started to argue right in the show room and dares to kick me out saying get the F out of here! I refused and started to talk to him about the crappy job they did. There was a FVPD outside and I wanted to run to get the officer but he tried to calm the fumes down. I just left and will never return again. I filed a report with the BBB and california BAR. Hopefully they will lose their license and go out of bussines!
This report was posted on Ripoff Report on 06/13/2010 09:41 AM and is a permanent record located here: http://www.ripoffreport.com/r/Crazy-Stereo/Fountain-Valley-California-92708/Crazy-Stereo-Scammers-insulting-and-very-unprofessional-Fountain-Valley-California-613740. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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