• Report: #569200

Complaint Review: Credit Acceptance Corp

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  • Submitted: Sat, February 13, 2010
  • Updated: Fri, September 17, 2010

  • Reported By: Janna — mt orab Ohio U.S.A.
Credit Acceptance Corp
po box 513 southfield, Michigan United States of America
  • Phone: 800-634-1506
  • Web:
  • Category:

Credit Acceptance Corp They do not care if they rip you off, wasnt even a week late on my payment! southfield , Michigan

*Consumer Comment: Who Forced You Into This?

*Author of original report: This company is crazy!

*UPDATE Employee: the rest of the story

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CREDIT ACCEPTANCE IS A COMPANY THAT CLAIMS TO TRY AND HELP PEOPLE, BUT ALL THEY ARE IS A PREDATORY LENDING COMPANY! I HAVE BEEN FAITHFULLY MAKING MY PAYMENTS ON TIME FO THE PAST 13 MONTHS, I MADE AN HONEST MISTAKE AND FORGOT THIS MONTH. I WAS NEVER CALLED OR CONTACTED AND ASKED TO PAY BUT I HAD MY CAR AT MY MOMS HOUSE TODAY AND THEY CAME AND REPOSESSED IT! IT IS ALSO SUPPOSED TO HAVE A GPS ON IT AND CLAIM THAT THEY CAN TURN IT OFF IF YOU ARE LATE, BUT THERE WAS NOTHING, NO WARNING, NOTHING!!!!!

I HAVE BEEN READING LOTS OF REVIEWS AND IT HAS BEEN WORSE FOR OTHER PEOPLE. THEY MUST HAVE SOME KIND OF LAWSUIT FOR COMPANIES LIKE THIS. I WILL NOW HAVE TO END UP PAYING 300 OR MORE DOLLARS FOR THE TOW. I MADE THE PAYMENT AS SOON AS I CAME HOME, IT WASNT AS IF I COULDNT AFFORD IT, THIS WAS AN ABSOLUTE MISTAKE. I AM A MOTHER OF 2 IN SCHOOL AND NOT SURE WHAT TO DO BECAUSE HOW CONVIENENT IS IT THAT THEY REPO ON A SATURDAY AT 5 OCLOCK WHEN THE TOW COMPANY IS CLOSED UNTIL TUESDAY ( HINTS EXTRA STORAGE FEES) AND THE FINANCE COMPANY IS CLOSED UNTIL MONDAY, SOUND LIKE A COINCEDENCE? NOT TO ME!!!!!!!!

This report was posted on Ripoff Report on 02/13/2010 05:23 PM and is a permanent record located here: http://www.ripoffreport.com/r/Credit-Acceptance-Corp/southfield-Michigan-48037/Credit-Acceptance-Corp-They-do-not-care-if-they-rip-you-off-wasnt-even-a-week-late-on-my-569200. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
1Author 2Consumer 0Employee/Owner
Updates & Rebuttals

#1 Consumer Comment

Who Forced You Into This?

AUTHOR: Jim - (USA)

You say they are a "predatory lender"?  Who forced you into this deal?  You don't have a clue as to what the hell you're talking about.

You are a SUBPRIME borrower because YOU gave yourself a REPUTATION of not paying your bills on time.  A bank, with much lower interest rates wouldn't finance you because of YOUR HISTORY of not paying your bills on time.

The lender doesn't have to give you any notice of a repo.  Why would they?  How many subprime borrowers would hide the car, destroy or damage the car?

Late means LATE!  Anytime you are late you are looking down the barrel of a possible repo.  Subprime lenders don't mess around.

Why not change this?  Why not develope a game plan to pay every bill on time everytime???

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#2 Author of original report

This company is crazy!

AUTHOR: Jannabaker06 - (U.S.A.)

This must be the most horrible company in the United states and they need shut down, I have spoke to dealers, salesman, and other customers who also say they have went through pure hell with this company, they harrass, and dont care to work with anyone. The economy is horrible right now, and they are still not willing to do a damn thing to help anyone. I hope they get what is coming to them, they need to be stopped. They cant even be charged with unfair debt collection because they dont even make an effort to collect, except show up, take your car and to hell with the customer lining their pockets. Go to hell credit acceptance. And any employee who works there has to have no conscious, this isnt a good business, this is a disgusting hell hole who doesnt give a damn about their customers!! Hey, way to go CAC!!!
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#3 UPDATE Employee

the rest of the story

AUTHOR: collectorpro - (United States of America)

The GPS/SID(starter interupt device) will start beeping 2 days after the due date has passed letting you know your payment is late, if you ignore that it will eventually shut off then andonly then does a repo order get issued. The info about the terms of the device was part of the paperwork that was with the contract you signed. These aren't put on every car financed but the dealer felt it was needed in your case. Don't know if you bothered to call Credit Accpetance but you would have been told all this if you called. I speak to alot of consumers thinking they can do whatever they wish when it comes to paying the debt.
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