- Report: #1118080
Report - Rebuttal - Arbitrate
Complaint Review: Credit Acceptance Corporation
Credit Acceptance Corporation25505 twelve Mile Road Southfiled, Michigan USA
Credit Acceptance Corporation Harrassemnt via telephone and public shaming Southfiled Michigan
*Consumer Comment: Jim
*Consumer Comment: Here Are The Facts...
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I had a loan with CAC. Because of a loss of income I was no longer able to pay $345 per month on a 39 month loan of which I had 20 payments left. All my payments were on time every month. I am really tired of hearing almost daily from Credit Acceptence collections personnel who this week violated Massachusetts State regulations by calling me during a job interview. I said I could not talk now, to which you person called me back. Needless to say I did not get the job. I have also asked Credit Accepetance to stop doing their annoying phone calls three to four times a week, asking the exact same questions for which they already have the answers to which also is a violation of the regulations set forth by the Commonwealth of Massachusetts Division of Banks, which regulates and licenses companies such as CAC to do business in the Commonwealth of Massachusetts. Under Massachusetts law, “repeated telephone calls which are causing a telephone to ring or engaging any person in telephone conversation repeatedly or continuously with intent to annoy, abuse, or harass any person at the called number.”( 209 CMR 18.15) Its illegal in Massachusetts. I today received a letter of your intent to sell property and 2 telephone calls. The letter I have faxed to the Division of Banks so they can add it to my complaint file against Credit Acceptance Corporation . But the telephone harassment is going to stop one way or another. Public shaming me via the telephone is illegal. Today I gave them a written notice to stop the harrassment vai the telephone. If they do not than maybe a corut order of protection(resraining order) plus a civil suit might work. They got sued in 1997 for this behavior among other illegal actions that cosdt them 12 million dollars in federal court. You would think that they would learn to change their behavior. I guess not.
This report was posted on Ripoff Report on 01/24/2014 06:54 AM and is a permanent record located here: http://www.ripoffreport.com/r/Credit-Acceptance-Corporation/Southfiled-Michigan-48034/Credit-Acceptance-Corporation-Harrassemnt-via-telephone-and-public-shaming-Southfiled-Mi-1118080. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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