- Report: #1094854
Report - Rebuttal - Arbitrate
Complaint Review: Credit Acceptance Corporation
Credit Acceptance Corporationsouthfield, Michigan USA
Credit Acceptance Corporation Threatening Phone calls and Harassment of Chidlren after Jeep was traded in southfield Michigan
*General Comment: No matter what they need to treat customers right.
*Consumer Comment: The Payoff
*Consumer Comment: Did Credit Acceptance Receive the Payoff?
*Consumer Comment: You are responsible.
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I am hoping that by writing this no one else has to experience what I have gone through. October 20, 2013 I had to trade in my 2003 Jeep Liberty, becuase of extensive engine problems. For the two years that I have had the Liberty, I have put in over 9000 in maintenance bills. I am on a limited income. I had called Credit Acceptance to let them know the Jeep was traded in , and that I had to stop the payment that was due to come out. The gentleman at the Dealership called credit acceptance to get a pay off. I thought everything was okay. Until Moday October 21st 2013 up until now, I have received over 50 calls from Credit acceptance. That is let me remind you, the Jeep was no longer in my possession. I figured all was well. Well I certainly thought wrong. Not only have they harassed me, they have harassed the dealership. What really concerns me, is that they were accusing me of stealing the jeep and they would have me arrested and I said sure, go ahead. I am deeply distraught because they would not veryify who they were over the phone, and I kept asking hello how can I help you. I then said , if you are not going to answer me , I am going to hang up. When they finally said who they were, I was already hot under the collar. In other words I was angry.Well we are planning on having you arrested, I said go ahead, the officers cannot do anything about that since the transfer of vehicle was legal and according to law. To make a long story short, several times they have called and my children had answered the phone. They immediately started harassing them and said tell her not to leave cops are coming. My kids started screaming. The bottom line is that the Jeep was traded in on the 20th and the company is still harassing me and my children and anyone else that picks up the phone They should not be allowed to continue this behavior, even if I was late on payments, they took them out automatically from my account. I am frustrated to the point where i feel bullied by a company and stalked by the company as well. Something has got to be done about their scare tactics, it should be illegal for companies to bully people. I was late three times in two years but never more than a few days, except the time I was in the hospital and was late two weeks. I am sorry for being late but the payments always were made. They are a despicable company that steals money from those who desperately need a vehicle. Please do something about this, it is wrecking my family's life. I am scared because of what they have done. There is no privacy with this company Shannon, Carterville, Illinois
This report was posted on Ripoff Report on 10/26/2013 05:32 PM and is a permanent record located here: http://www.ripoffreport.com/r/Credit-Acceptance-Corporation/southfield-Michigan/Credit-Acceptance-Corporation-Threatening-Phone-calls-and-Harassment-of-Chidlren-after-Je-1094854. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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