I am currently aslo a victim of Shane Garner and his coworkers. I used his services with my credit card debt I thought, but the whole time, I guess getting ripped off. They have been processing my payment to them each month that was accordingly going into an escrow account. That according to their paperwork is available at anytime. Not true. They also said that they are no longer offering debit services as of 1/31/2013. Here is an email from Shane:
Please take notice that Credit Alliance Group has been forced to change its business model and we are no longer able to offering debt settlement services as of January 31st 2013.
We are willing to assist you in working out a settlement with your creditors however you would be responsible for paying creditor directly; regardless we recommend you stay in touch with your creditors during this process. . I wish we could process every clients request on date requested but we cannot due to the changes put upon us by state agencies. We have been forced to lay off staff members and are requesting all correspondence be made by calling us at (1) 866-454-5044
We appreciate your patience and understanding in this matter.
Toll Free (866) 454-5044
I have tried calling each day and currently today 3/27/2013 have been on hold for 98 minutes and going. I am the first in line for the next caller.
I can't get anyone to tell me if we will be getting our money back of over $ 9,000.00.
I did a complaint to the BBB and Texas Attorney General. I don't know what else to do. If I had the money that is supposedly in my escrow it would help pay off one debt. How can companies get away with this. I hope someone reads this and helps take action against this company and person.