• Report: #320674

Complaint Review: Credit Alliance Group Lower My Bills

  • Submitted: Mon, March 24, 2008
  • Updated: Tue, November 17, 2009

  • Reported By:San Diego California
Credit Alliance Group Lower My Bills
www.CreditAllianceGroup.com Dallas, Texas U.S.A.

Credit Alliance Group Lower My Bills trust no one. Dallas Texas

*UPDATE Employee: CreditAllianceGroup - Credit Alliance Group Rebuttal

*REBUTTAL Owner of company: Your service was utterly professional, always responsive and personal

*UPDATE EX-employee responds: Me under another name

*Author of original report: Don't beleave everything you read on the internet!

*UPDATE Employee: Announcing the 2008 Best Places to Work in Dallas-Fort Worth...

*REBUTTAL Owner of company: Employee at Credit Alliance Group

*REBUTTAL Owner of company: Employee at Credit Alliance Group

*REBUTTAL Owner of company: Employee at Credit Alliance Group

*REBUTTAL Owner of company: Employee at Credit Alliance Group

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I recently got a call from Credit Alliance Group Creditalliancegroup an the guy i talked to told me that they had a perfect record on the BBB and that they had NEVER had any complaints. This was about a month ago and then i did some research. I seems that Credit Alliance Group Creditalliancegroup is a fairly NEW company and i have checked and they have 4 complaints on the BBB under the name of Credit Alliance Group Creditalliancegroup. The thing with these companies is that they change there names so often you can never tell. A couple of years ago i talked to a company called Debt XS who changed there names like 3 or 4 times. CRAZY !

There are just to many resources out there for us as consumers to do this our self with out the negative affects on our credit.

Watch out for Credit Alliance Group creditalliancegroup , they seem to be the new scammers on the move. If you get contacted by them beware.

Roger
San Diego, California
U.S.A.

This report was posted on Ripoff Report on 03/24/2008 04:10 PM and is a permanent record located here: http://www.ripoffreport.com/r/Credit-Alliance-Group-Lower-My-Bills/Dallas-Texas/Credit-Alliance-Group-Lower-My-Bills-trust-no-one-Dallas-Texas-320674. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 4Consumer 5Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

CreditAllianceGroup - Credit Alliance Group Rebuttal

AUTHOR: CAG Author - (USA)

We at CreditAllianceGroup (Credit Alliance Group) appreciate and value any form of feedback from whoever may have an opinion regarding our company; whether it be in regards to the company as a whole or an individual employee. We are striving to make our company the best that it can be, accepting any form of criticism that is given. Some, we may have to take with a grain of salt, but all is welcome.

We will be the first ones to admit that our BBB record is a little short than perfect. However, as stated before, we are striving and making changes for the betterment of the company. Roger from San Diego, we are very sorry if it was portrayed to you otherwise. For a little background on the company... We have been in business since 2006. We have grown and expanded... Made changes in areas we felt needed improvement... Determined to make us one of the best debt settlement companies out there. We understand that as a debt settlement company we will be scrutinized... And that's okay. However, we have never changed our company name. We have and will always remain CreditAllianceGroup or Credit Alliance Group - however you want to spell it. Either way inputted into the BBB's website, you will pull up our company - 1 company not multiples.

We want consumers to do their research and utilize any resources that they come across to better educate themselves. We prefer that once the consumer does "receive a call" from CreditAllianceGroup, that they have educated themselves as to what the positive and negative effects of the program are and what other options are out there.

CreditAllianceGroup is proud of where they are today and is not going anywhere. If you have any questions, please feel free to contact our offices. We will be more than willing to discuss any questions, concerns, etc with you. You can find our contact information on our website. Thank you to everyone for taking the time in reading this article. We look forward to talking to you soon.

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#2 REBUTTAL Owner of company

Your service was utterly professional, always responsive and personal

AUTHOR: Scott - (U.S.A.)

I completed the program. My last account had been settled amazing. I signed my contract with CAG on May 31, 2006. The representative estimated that it would take three years to work through the program and he was right. I feel stronger, I feel lighter, I even feel taller hard to describe the exactly how I feel great, Id say My deepest thanks to everyone at CreditAllianceGroup.

Your service was utterly professional, always responsive and personal. I cant say that it was easy, but with you shepherding me through a complex and stressful process, I always felt that it was the right thing to do. To everyone enrolled in the program, I say, stick with it. To those thinking of enrolling, I say, do it! It works. Thank You All at CreditAllianceGroup,

D.Buraczeski
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#3 UPDATE EX-employee responds

Me under another name

AUTHOR: Jack And Jill - (U.S.A.)

This is the bathroom wall of the internet and again. Notice i can make my name what ever i want.... Bryan ( like one of the guys who posted one of these) Jack and Jill or even me NICK HUGHES..

Do not take what you read here to heart.
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#4 Author of original report

Don't beleave everything you read on the internet!

AUTHOR: Bryan - (U.S.A.)

My name is Nick and I am an ex employee of this company. I am here to say that even though I am an ex-employee, I believe that this is a great company to work for and I would recommend anyone I talk to work with them. They are a legit company on the up and up. I had to leave the company do to some family issues and wish that I could have stayed with them. I loved working with the people there as well as helping the clients that we worked with.

I had even been accused of writing this and other reports that are negative on this company. But I did not do such a thing and believe that whoever did is just uneducated.

I would tell that anyone who is looking to work with Credit Alliance Group to go for it. There the most reputable company in the industry and the people there are people that have come from other companies in the country and have joined together to do it the right way.

I hope that me writing this helps you out and you can make an informed decision about this company.
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#5 UPDATE Employee

Announcing the 2008 Best Places to Work in Dallas-Fort Worth...

AUTHOR: Shane Garner - (U.S.A.)

Announcing the 2008 Best Places to Work in Dallas-Fort Worth...

This annual event, now in its 6th year, has become the most sought-after, high-profile business award in Texas. For the honored companies who make the list of Best Places to Work in Dallas-Fort Worth, this award of recognition lasts much longer than one day of celebration at the fun-filled Awards Luncheon. It recognizes the companies that make employee satisfaction their competitive edge. It adds value to a company's reputation in the community and enriches their corporate culture by acknowledging the pride that their managers and employees enjoy simply by going to work every day.
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#6 REBUTTAL Owner of company

Employee at Credit Alliance Group

AUTHOR: Shane Garner - (U.S.A.)

The employees at Credit Alliance Group are proud to be affiliated with this company and its owner. Our mission is to assist our clients to regain a debt free lifestyle. We provide excellent customer service and have great testimonials to this fact. I'm sorry that our valued clients may read these comments from a disgruntled employee that was recently fired for NOT following company policy. This ex-employee, whether it be Roger/Bryan of San Diego, Justin/Susan of Memphis or Justin/Justin of Columbus or is it Memphis, whichever name this person wants to use, has created each complaint, which has been traced back to a location in Dallas, Texas and not these listed cities. We at Credit Alliance Group will continue to offer our clients the best debt management solutions to their individual situations with compassion and especially our empathy.
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#7 REBUTTAL Owner of company

Employee at Credit Alliance Group

AUTHOR: Shane Garner - (U.S.A.)

The employees at Credit Alliance Group are proud to be affiliated with this company and its owner. Our mission is to assist our clients to regain a debt free lifestyle. We provide excellent customer service and have great testimonials to this fact. I'm sorry that our valued clients may read these comments from a disgruntled employee that was recently fired for NOT following company policy. This ex-employee, whether it be Roger/Bryan of San Diego, Justin/Susan of Memphis or Justin/Justin of Columbus or is it Memphis, whichever name this person wants to use, has created each complaint, which has been traced back to a location in Dallas, Texas and not these listed cities. We at Credit Alliance Group will continue to offer our clients the best debt management solutions to their individual situations with compassion and especially our empathy.
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#8 REBUTTAL Owner of company

Employee at Credit Alliance Group

AUTHOR: Shane Garner - (U.S.A.)

The employees at Credit Alliance Group are proud to be affiliated with this company and its owner. Our mission is to assist our clients to regain a debt free lifestyle. We provide excellent customer service and have great testimonials to this fact. I'm sorry that our valued clients may read these comments from a disgruntled employee that was recently fired for NOT following company policy. This ex-employee, whether it be Roger/Bryan of San Diego, Justin/Susan of Memphis or Justin/Justin of Columbus or is it Memphis, whichever name this person wants to use, has created each complaint, which has been traced back to a location in Dallas, Texas and not these listed cities. We at Credit Alliance Group will continue to offer our clients the best debt management solutions to their individual situations with compassion and especially our empathy.
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#9 REBUTTAL Owner of company

Employee at Credit Alliance Group

AUTHOR: Shane Garner - (U.S.A.)

The employees at Credit Alliance Group are proud to be affiliated with this company and its owner. Our mission is to assist our clients to regain a debt free lifestyle. We provide excellent customer service and have great testimonials to this fact. I'm sorry that our valued clients may read these comments from a disgruntled employee that was recently fired for NOT following company policy. This ex-employee, whether it be Roger/Bryan of San Diego, Justin/Susan of Memphis or Justin/Justin of Columbus or is it Memphis, whichever name this person wants to use, has created each complaint, which has been traced back to a location in Dallas, Texas and not these listed cities. We at Credit Alliance Group will continue to offer our clients the best debt management solutions to their individual situations with compassion and especially our empathy.
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