- Report: #756698
Report - Rebuttal - Arbitrate
Complaint Review: Credit Card Builders
Credit Card Builders1620 Central Ave. Suite 201 Internet United States of America
Credit Card Builders Over Promise and Under Deliver - BIG Waste of MONEY!!! Internet, Internet
*Consumer Comment: Easiest solution is refund
*Consumer Comment: Credit Card Builders
*Author of original report: Your rebuttal is a lie!!!
*Author of original report: Difficult???
*UPDATE Employee: We would like to work together with this client, but it is difficult!
*Author of original report: Minor Correction to Original Complaint
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My fiance originally signed up through Ari & Remy Page in April 2010, and he had a credit score in the 700s. They advertised that they could get anyone a minimum of $50k up to $100k in business credit, but my fiance only got a total of $30,900. Credit Card Builders has a 2 month cancellation policy but it took them longer than 2 months to get started so we were past that time when things started to go bad.
Furthermore, it was a nightmare dealing with this company because we would not hear from them for weeks or months at a time and at one point we thought you went out of business. No one ever returned phone calls when they were suppose to nor did they ever respond to our emails or phone calls in a timely manner. Sometimes wed go weeks trying to contact them before wed finally get a hold of someone there. We did more waiting around for them to do something than anything and there was always an excuse as to why this was happening whether it be a holiday or the phones werent being forwarded correctly and no one knew it. We signed up for your company because of Kimberlee Frank and thought this could be the answer to our prayers, but it was not. The entire year we were so frustrated because they only applied for 3 batches of credit cards and 2 SBA loans, one of which was done right before our membership was up which totaled $30,900 which is not $50k-$100k. The last SBA loan packet was just thrown together, half-assed, and the financials were a year old so my fiance had to spend many hours doing them himself when that was their job, not his, and he only got $5k with all that work.
Furthermore, we kept getting excuses as to why they did not apply for more batches of credit such as Kevins debt to credit limit ratio was too high. Yet there were times when he had that under 30%-35% like they wanted and we could not get them to answer our phone calls or emails so they could apply for another batch of cards. They advertise that they apply for a minimum 6-8 batches of credit cards in a year and we only got 3 even though Kevin maintained a credit score above 700 the whole time he was in the program. The last batch was useless because he did not get one credit card approval.
Plus they advertise that they teach people how to build their own credit so we can go and do it for ourselves or we can decide to pay more and stay in the program, yet we were never taught anything. It was like pulling teeth to get any information from them or their coworkers.
Lastly, I thought wed would have been contacted by them when our membership was up in April 2011 and yet we have not heard from them at all. What a HUGE DISAPPOINTMENT and a waste of time and money!!! We expected more from them and from this experience, and we wished we had never joined.
This report was posted on Ripoff Report on 07/26/2011 01:36 PM and is a permanent record located here: http://www.ripoffreport.com/r/Credit-Card-Builders/internet/Credit-Card-Builders-Over-Promise-and-Under-Deliver-BIG-Waste-of-MONEY-Internet-Int-756698. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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