• Report: #1160976

Complaint Review: Credit One Bank

  • Submitted: Thu, July 10, 2014
  • Updated: Thu, July 10, 2014

  • Reported By: Vance — Ewing New Jersey
Credit One Bank
Nationwide USA

Credit One Bank charging interest but suspended the use of card. Los Vegas Nevada

*Consumer Suggestion: Class Action Against Credit One Bank

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            I have a Credit One Bank credit card the has a low limit. I only use it to get minor things and to keep a nice rotation of credit. I haven't used the card for a couple months so I tried to use it a gas station to get a few dollar of gas and the card declined.  I called the customer service number (which is outsourced) and they told me everything was fine. A month later (that happens to be today) I trying to purchase fuel and the same thing happens. I call customer service from thee station and we did everything of which I had no luck and then requested a supervisor, and was put on hold for a half hour. The same Rep tells me the reason my card was suspended because of a fraudulent charge in Virginia.  

        I then asked him how could that be when you've been telling me everything is find for the past hour. I went home to call by land line and the Rep I spoke with could answer my questions and abruptly hung up on me. I called back and was told I had to try pot luck with the card to see who would approve charges, of which made no sense. I ask was this service outsourced and she said yes. I knew then and there this company is starting to conduct themselves in a fraudulent way. I am asking if anyone going through the same issues. Their Web sight is suspect and started to notices and limit access to information on the website and app that I use. These charge have been happening the past 6 months. I would like to join or start a class action lawsuit against Credit One Bank.


This report was posted on Ripoff Report on 07/10/2014 08:22 AM and is a permanent record located here: http://www.ripoffreport.com/r/Credit-One-Bank/nationwide/Credit-One-Bank-charging-interest-but-suspended-the-use-of-card-Los-Vegas-Nevada-1160976. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Suggestion

Class Action Against Credit One Bank

AUTHOR: msmithny - ()

 Hi. When you applied for your card, you agreed not to file a Class Action. But the contract you agreed to allows for arbitration at their expense. I would recommend you check out: debtorboards.com/index.php?topic=26069.0 This reporter is also writing a story about the issue with Credit One Bank: jessica.silvergreenberg@nytimes.com You might want to read about arbitration at: creditonebank.com/assets/CardholderAgreements/CreditOneBankCreditCardAgreements.pdf

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