- Report: #319120
Report - Rebuttal - Arbitrate
Complaint Review: Credit One
Credit Onewww.creditonebank.com Las Vegas, Nevada U.S.A.
Credit One Bank, First National Bank Of Marin Account Closed for Failure to Pay Balance In Full!! Las Vegas Nevada
*Author of original report: It's Fixed! All depends on who you get on the phone....
Last month when I called to report the missing card, I was told the account was closed for security purposes and that they would send me a new card to my new address (They still had an old one). When I still never received it, this is the reason I get.
Can credit card companies do this now? I thought it was in their best interest to keep these accounts open and PRAY people make the minimums, because they make money off the interest. ??!!
So now, I get no replacement card, and a closed account shows up on my credit report, which affected it negatively. No surprise there. I bought a house this past August, and my score actually went up. I don't understand how the reason they gave me could be acceptable to the agencies who oversee them.
If you're reading this and thinking about getting a card through this bank: DON'T. Go to Wikipedia and look up this company's information. I'll just say I was surprised at what I read. To add insult to injury, every time I've called there, the customer service has been horrific, at best.
This makes me nervous to make a payment that's too low or too high. How much should we pay? I'm writing all three credit bureaus and letting them know what was done, though I know it will probably not help matters much.
If you speak to "Moses" there, tell him I said hello, will you? I've just pulled all my hair out.
This report was posted on Ripoff Report on 03/18/2008 05:16 PM and is a permanent record located here: http://www.ripoffreport.com/r/Credit-One/Las-Vegas-Nevada-89193/Credit-One-Bank-First-National-Bank-Of-Marin-Account-Closed-for-Failure-to-Pay-Balance-In-319120. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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