• Report: #259719

Complaint Review: Credit Solutions

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  • Submitted: Mon, July 09, 2007
  • Updated: Mon, July 09, 2007

  • Reported By:Louisville Kentucky
Credit Solutions
15601 Dallas Parkway, Suite 700 Addison, Texas U.S.A.

*UPDATE INVESTIGATION: The very first day Credit Solutions showed their commitment to their customers from the past, Commitment to total customer satisfaction in the future, almost 70,000 families out of debt with Credit Solutions - positive rating for its customer support from Rip-off Report. Credit Solutions commitment to Rip-off Report Corporate Advocacy Program.
*UPDATE ...Rip-off Report Investigation: Credit Solutions of America pledges to resolve complaints. Commitment to Customer Satisfaction Program. Consumers can feel confident & secure when doing business with Credit Solutions - Assisting clients by reducing unsecured debt - debt free in 3 years or less.

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Rip-off Report Investigation:
Credit Solutions gets a POSITIVE RATING in customer support from the Rip-off Report. They are continuing to show their constant commitment to provide excellent customer service. Credit Solutions has done everything in their power to make sure that all their customers are happy, and continue to resolve any possible issues that could arise. Credit Solutions contacted us to resolve any issues and mostly misunderstandings being posted by former employees who had been let go from the company due to lack of performance. With over 750 employees and nearly 70,000 clients in a constantly changing and often difficult business, Credit Solutions is bound to be the subject of complaints.

Rip-off Report's investigation found that most complaints had already been resolved, and in many cases it was just a misunderstanding, but more importantly also found that Credit Solutions was prompt to make things right. Credit Solutions went above and beyond with their 100% satisfaction guarantee to provide help to almost 70,000 families get out of debt. Credit Solutions is committed to resolving complaints quickly and doing everything possible to satisfy its clients. It also takes appropriate action against any of its representatives who are found to have conducted themselves in a less than perfect manner and rewards employees who give service above and beyond to their clients We believe that the number of complaints against this company, whether through the Internet or other channels, is very small when put into the context of its size and the nature of their business. Most debt settlement companies would never commit themselves like Credit Solutions has to the Rip-off Report Corporate Advocacy Program. They are a unique shining example of commitment to the customer in their field of work. Read our investigative report and Credit Solutions of America 100% commitment to customer satisfaction.

Read more about Credit Solutions of America and their commitment to total customer satisfaction. Consumers doing business with members of the Corporate Advocacy Program can feel confident and safe when using a members product or services.

Read about Rip-off Report Corporate Advocacy Business Remediation & Customer Satisfaction Program,..A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. this program works.

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NOW TO THE ORIGIONAL REPORT THAT WAS FILED
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Credit Solutions DO NOT Enroll with Credit Solutions!!! Nothing but a SCAM Ripoff Addison Texas

My wife and I enrolled with Credit Solutions last year after my wife lost her job. It took her several months find another job and when she did we were so far behind on our bills.

We found Credit Solutions and they made the program sound so good. We were sadly mistaken. They promised to stop all the phone calls, They don't. They promise to settle all your debt for you at 60% less than what you owe. What they don't tell you is that Credit Card Companies do not have to work with Credit Solutions and most of them don't. And they will also tell you that it is based off of the amount you owe when you enroll in the program. It's NOT. I owe so much more than I did when I started due to Finance Charges, Late Fees, and Court Costs.

And good luck getting anyone to call you back. I would call them all the time with a new Collection Notice and wouldn't be able to get anyone to call me back. They would just tell me that they would engage them and get it settled.

They will also tell you that they will handle everything, don't trust them. My wife and I have been sued, Judgement Liens placed against us, bank accounts seized by creditors, and my wages have also been garnished. That is what Credit Solutions does for you.

They do absolutely nothing but take your money and then get you sued and all of your money taken from you by the Creditors. We would have been better off filing for bankruptcy.

We have tried to get a refund from Credit Solutions but they said that they have settled all my accounts for me. They settled my accounts for me alright, they got garnishments against me and the Creditors are getting every penny I owe them.

William
Louisville, Kentucky
U.S.A.

This report was posted on Ripoff Report on 07/09/2007 04:51 PM and is a permanent record located here: http://www.ripoffreport.com/r/Credit-Solutions/Addison-Texas-75001/UPDATE-INVESTIGATION-The-very-first-day-Credit-Solutions-showed-their-commitment-to-the-259719. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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