- Report: #887256
Complaint Review: Credit one Bank
| Credit one Bank 585 Pilot Rd
Las Vegas, Nevada United States of America |
|
Credit one Bank Robert Dejong, CEO Predatory Credit Card Scam Las Vegas, Nevada
*Consumer Comment: Credit One Bank/OCC
*Author of original report: Credit One Bank did respond!
*Consumer Comment: haste makes waste
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Credit One Bank sent an unsolicited credit card offer to our home. The advertisement indicated that my husband had been pre-approved for a $1500 credit line. It did not mention any annual fees, he said if it had he would not have applied for the card. He applied on-line and was approved.
The card arrived quickly in the mail. However, the credit line was for only $400 not the advertised $1500. The card was activated in May, 14, 2012 and fees totaling $81 had been added on May 18th, now the credit line is less than $400. Then he sees that the interest rate is a whopping 23.90% and there is a $35 late fee if you are late! Red flags all over the place now.
After much research I find there is a long list of complaints, hundreds and hundreds; that payments are held to make sure they can add a late fee, that online payments cost $9.95 each; further more in order to cancel you have to have a zero balance and they conveniently make sure at least a penny is charged so there is never a 0 balance.
This is predatory be every definition. The seek the most vulnerable and needy, the people they can scam easier because they can't afford a lawyer. They exploit the elderly and novices who don't understand the impact of this type practice.
We fall under the vulnerable and poor category, living on social security and really needing some cushion for between checks. Credit One Bank is an outrage! This behavior is not only despicable it ranks up at the top of my terrorist red flag list!
Credit One Bank is FDIC insured; it is supervised by the federal agency OCC, Office of Comptroller of the Currency. They are operating under federal laws; it will be the National BBB that one should complain to as well as the Las Vegas, NV BBB; Federal and state Attorney General's offices should be contacted. Mr. Robert Dejong is the CEO of the Credit One Bank also a Mr. Berkman Hong are parties to it. This is a predatory scam, it is created to steal from the poor and needy.
Everyone needs to warn their family and friends, use social media and opinion forums, but we need to make this stop. We need to expose the criminal intent of Credit Bank One. Report them to every office you can and let them know we will not tolerate this scam anymore.
Where is the money going? How do they justify their actions and deceptions? Are they reporting all their illegal profits or is there a chance they are sending the money out of the country to who knows what organization or enemies of the USA? Let the truth be revealed and Credit One Bank exposed to the entire country for its crimes against victims, not clients.
This report was posted on Ripoff Report on 05/23/2012 06:42 PM and is a permanent record located here: http://www.ripoffreport.com/r/Credit-one-Bank/Las-Vegas-Nevada-89119-3619/Credit-one-Bank-Robert-Dejong-CEO-Predatory-Credit-Card-Scam-Las-Vegas-Nevada-887256. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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Search Tips#1 Consumer Comment
Credit One Bank/OCC
AUTHOR: patricia509 - (United States of America)
SUBMITTED: Wednesday, July 18, 2012
#2 Author of original report
Credit One Bank did respond!
AUTHOR: Burnedagain - (U.S.A.)
SUBMITTED: Thursday, May 24, 2012
This morning I phoned on my husband's behalf Credit One Bank in Las Vegas, NV. I asked to speak to Mr. Robert Dejong, the CEO. I was on hold for four minutes. A Consumer Representative for the credit card division came on the line. I politely told her the concerns. She countered with the fact that they are in good standing with the OCC, BBB, and other organizations. She firmly denied that this credit card solicitation is a scam targeting the needy or senior citizens.
She was professional, not rude and seemingly concerned about our situation. She did offer to cancel the account which we did. She said there will be a final bill, and then it will be a zero balance and no longer an issue. My husband had to give her permission and identify himself before she talked with me. I told her that many years a go I had a similar experience with Capitol One; they failed to zero the account, saying I owed a balance of 10 cents! They ran up late fees, and additional charges to over 150 dollars. I had sent them a dime over and over. So I finally addressed it with the legal department, and they waived some of the fees. I kept sending them a dime. I also got them to leave me alone, but they put it on my credit report. I disputed their claim. It is a predatory practice and the Credit One Representaive claims, they do not do this.
Credit One Bank is located at 585 Pilot Road, Las Vegas NV 89119-3619. The switch board number is 702 269-1000.
I am very pleased they were so willing to help!
While it's sad that this happened to you, perhaps it will provide a valuable lesson in reading EVERYTHING before you accept.

