• Report: #142426

Complaint Review: CreditExpert - Premier Credit Expert

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  • Submitted: Wed, May 11, 2005
  • Updated: Wed, May 11, 2005

  • Reported By:Oxnard California
CreditExpert - Premier Credit Expert
P.O. Box 1007 Orange, California U.S.A.

CreditExpert - Premier Credit Expert RIPOFF! Improper Billing, Doesnt Provid The Agreed Membership Services, Fails To Fix Problems They Created, scam, takes monthly membership fees, and now charges for what is supposed to be free Orange California

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I have been a member of Credit Expert for sometime now and it was nice having the ablity to check my credit report as much as I want for 1 low monthly fee. However, in Feburary 2005 they updated their website, which it now charges $14.95 for each credit report requested, which is supposed to be free.

I have sent more than 10 e-mails and 10 phone calls to them and they have yet to fix the problem. I have filed a complaint with the BBB of Southern California and then Credit Expert cancelled my account because of the complaint.

I have several friends who also have the same problem with Credit Expert and they too are going to start filing out complaints.I called Credit Expert when I got the cancellation e-mail, however, it turned into a screaming match and they would not transfer me to a supervisor.

Robert
Oxnard, California
U.S.A.

This report was posted on Ripoff Report on 05/11/2005 11:41 PM and is a permanent record located here: http://www.ripoffreport.com/r/CreditExpert-Premier-Credit-Expert/Orange-California-92865/CreditExpert-Premier-Credit-Expert-RIPOFF-Improper-Billing-Doesnt-Provid-The-Agreed-Me-142426. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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