• Report: #1141812

Complaint Review: CreditScore.com

  • Submitted: Fri, April 25, 2014
  • Updated: Fri, April 25, 2014

  • Reported By: Will — Milpitas California
Internet USA

CreditScore.com Double charging customer, unauthorized monthly monitoring charges Allen, Texas Internet

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I went to creditscore.com to order a one-time 3 bureaus report on Jan'2014.  The web advertisement and web charge confirmation both stated one time $12.95.  Four months later when I reviewed my bank statement, I found that I was double-charge over $25 in Jan when first download the report, then there was a deceiving/misleading monthly charge going unnoticed for 3-4 months each month at $12.95/each month.  When I found out the charge and called the company to cancel, they said they would not get back to me the 4 month charge even they understood that I didn't intent to order the monthly service after downloading the report in Jan.  Basically I had paid $78 for a report that is advertised for $12.  The web site is intentionally misleading the subscriber, do not let it happen to you or you will pay 4-5 times what you were signing up for.

This report was posted on Ripoff Report on 04/25/2014 06:14 PM and is a permanent record located here: http://www.ripoffreport.com/r/CreditScorecom/internet/CreditScorecom-Double-charging-customer-unauthorized-monthly-monitoring-charges-Allen-1141812. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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