Report: #179994

Complaint Review: Creditors Exchange

Submitted: Wed, March 08, 2006
Updated: Tue, March 14, 2006

Reported By: Mr — Wylie Texas U.S.A.

Creditors Exchange

, Arizona U.S.A.

Phone:
Web:
Category: Collection Agency's

Creditors Exchange ripoff, rude, dishonest, Arizona

*Consumer Suggestion: They have broken Texas law and Federal law

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Helped a family member settle on an overdue credit card account. This organization took out an additional $1000 from what was agreed upon and have not refunded the money. I have been trying to resolve this issue for over 3 months. This issue started in the year 2005. All representatives that answer phone that I have dealt with are extremely rude, hangs up on you, puts you on hold in the middle of a sentence.

I am not able to locate any information on this company on the web site.

Mr
Wylie, Texas
U.S.A.

This report was posted on Ripoff Report on 03/08/2006 09:22 AM and is a permanent record located here: http://www.ripoffreport.com/r/Creditors-Exchange/Arizona/Creditors-Exchange-ripoff-rude-dishonest-Arizona-179994. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Suggestion

They have broken Texas law and Federal law

AUTHOR: Harry - (U.S.A.)

SUBMITTED: Monday, March 13, 2006

If this company has taken more money than agreed upon, they have not only broken federal law, but Texas law as well. The Texas Debt Collections Act clearly states that a collector cannot take more money than originally agreed upon. I'd suggest suing them under the Fair Debt Collection Practices Act as well as the Texas Debt Collections Act (this is very easily done in Texas in small claims, at your local Justice of the Peace and doesn't cost very much). Under the Texas Act, they can also be held criminally responsible, so write to the Texas Attorney General.

Under the Texas Act, when you call them up (and always record the conversations), they must always tell you their real names (not some fake handle or alias).