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Report: #366479

Complaint Review: Creditreport.com - Internet Nationwide

  • Submitted:
  • Updated:
  • Reported By: Elsmere Kentucky
  • Author Confirmed What's this?
  • Why?
  • Creditreport.com creditreport.com Nationwide U.S.A.

Creditreport.com Site says 30 day free trial they charge you after 7 days even if you cancel within 7 days Internet

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I applied for a credit report from this web site. It required me to enter credit card information. After entering this information I called to cancel it. The site I went to aswell as the 1-800 number I called states you get a free 30 day trial.The person I spoke to on the phone took my information, gave me a conformation number for the cancelation and stated it was canceled. Shortly after I recieved an e-mail asking me to come back to them.

All was well for 7 days when my credit card was charged the $12.95 fee for the credit report. I called the 1-800 number again to see why they were charging me. They stated it wasn't a 30 day trial it was for 7 days only. I told him I had a conformation number for it being canceled. He states that they always put notes in the computer when you cancel and my account doesn't have one.I told him I wanted my money put back into my account. He stated they have a no refund policy.

I told him I wanted to speak with a supervisor. He said they didn't have one but that I could call 1-877-524-5981 monday through friday 8am to 12 est. I am in est but when I call this number it says to call back during buisness hours.So I called the 1-800 number back and they keep transfering me back to the same recording.

Alaosn
Elsmere, Kentucky
U.S.A.

This report was posted on Ripoff Report on 08/25/2008 06:19 AM and is a permanent record located here: https://www.ripoffreport.com/reports/creditreportcom/nationwide/creditreportcom-site-says-30-day-free-trial-they-charge-you-after-7-days-even-if-you-canc-366479. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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