- Report: #988367
Report - Rebuttal - Arbitrate
Complaint Review: Cricket Communications
Cricket Communicationscouldn't find any Internet United States of America
Cricket Communications Cricket Wireless After setting up this gig online with an animated chatting doll, I was totally ripped off when I got the phone..., Internet
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I got suspicious and checked the websites customers were directed to and realized I had been "got good". THEN I tried to cancel the whole thing and could not get a person for the first thirty-something attempts, but rerouted, put on hold, hung up on, and this was by digital voices. The first human (well, maybe) I got could not speak English and would not let me cancel. When I asked for a manager, he hung up. THEN I found this teeny weeny thing on the phone under instructions that said it was the only way I could cancel and to fill it out. I could not even see it, let alone fill it out, so I went to my computer and reconfigured the thing and did it. NOW came the e-mails......Had the wrong code - redid- it- right code-wrong sdmain-redid it- invalid domain-said I never got a domain, and on and on. I must have called them a hundred times any way I could think of. I just wanted to cancel, willing to lose the eight-something dollars I paid for the phone, which doesn't do what it is supposed to do. I still cannot get through to anything close to human. My main worry is keeping them from taking the monthly payments from my bank account. I have stopped payment, but I need to know the exact amount and who knows what that will be? Somebody put these people away!!!!!!
Rosemary in Phoenix
This report was posted on Ripoff Report on 12/28/2012 06:04 PM and is a permanent record located here: http://www.ripoffreport.com/r/Cricket-Communications/internet/Cricket-Communications-Cricket-Wireless-After-setting-up-this-gig-online-with-an-animated-988367. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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