- Report: #1038416
Report - Rebuttal - Arbitrate
Complaint Review: Cricket Communications,Inc
Cricket Communications,Incnot made known Internet United States of America
Cricket Communications,Inc no agents available recording for days & slows data speed 10-12 days before payment due? Internet, Internet
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Again no reasonable answer,thats when I asked for a supervisor who was an idiot,rude & said he would discontinue my service if I screamed again at him! I wasn;t screaming I said I just wanted what I paid for, I work from home on line and my webpages are "timing out" he HUNG up on me! They throttle your speed for at least 10-11 days before your next payment is due,that SHOULD be against the law! They also are never available by phone and they also state if your payment is due like mine on the 7th of each month, your full data speed will not be reached unitl the 8th because," are you ready for this stupid ripoff answer" -because thats the way its programed in the computer!!! I told him that was laughable & I was going to report this company for fraud and being a "theif" to the FCC. I did over 2 months ago and still nothing!!
STAY away from cricket broadband! please do yourself a favor and pay whatever other company (reliable) that is in your area. I have no other company in my rural area to use except one other that is $25 more a month but, to me its so worth it!!! Cricket NEEDS to be shut down by the FCC or anyone else who has the power to do so, this is not a "good standing company"!
This report was posted on Ripoff Report on 03/27/2013 06:52 AM and is a permanent record located here: http://www.ripoffreport.com/r/Cricket-CommunicationsInc/internet/Cricket-CommunicationsInc-no-agents-available-recording-for-days-slows-data-speed-10-1-1038416. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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