- Report: #365047
Report - Rebuttal - Arbitrate
Complaint Review: Cricket Phone Service
Cricket Phone Service14343 NW Hunters Drive Beaverton, Oregon U.S.A.
Cricket Phone Service Charging for service not rendered Beaverton Oregon
*Consumer Comment: So why did they not pro rate the bill?
*UPDATE EX-employee responds: Yes, you could have restarted service, but.....
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I have been out of work for 6 months. In May of 2008, I could not make my monthly payment on the 21st of the month. My service was discontinued on the 22nd.
On June 2, I went to a Cricket store and reactivated my service. I thought that my service would cover June 2 through July 2, etc. I even made an additional payment to cover the month of August 2 through September 2.
Cricket is now telling me that I am not going to get the service that I paid for!
They are telling me that my service for August will end on the 22nd of August per. my original starting date over one year ago. I matters not to them that I restarted my service on June 2.
Now, I will not have phone service for the week August 21 through September 2. Not good considering that I have possible employers who will be calling me on the number that I have used.
The rep at Cricket told me that I should have discontined my service and then restarted it on June 2. They never told me that at the time!!
Surely there is a state agency that I can contact.
This report was posted on Ripoff Report on 08/20/2008 03:00 PM and is a permanent record located here: http://www.ripoffreport.com/r/Cricket-Phone-Service/Beaverton-Oregon-97006/Cricket-Phone-Service-Charging-for-service-not-rendered-Beaverton-Oregon-365047. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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