- Report: #556066
Report - Rebuttal - Arbitrate
Complaint Review: Cricket Wireless Broadband
Cricket Wireless BroadbandNationwide United States of America
Cricket Wireless Broadband Cricket Wireless Broadband UNLIMITED BROADBAND IS A SHAM-NOW THEY TRY TO SELL YOU A $60 MONTH PLAN IF YOU DONT BUY THEY SLOW YOU TO DIALUP Internet, Nationwide
*Author of original report: READ THE CONTRACT OK?
*Consumer Suggestion: Cricket customers are suckers and that's the way Cricket likes it!
*UPDATE Employee: READ CRICKETS BROADBAND PLAN BEFORE YOU CLAIM CRICKET IS RIPPING YOU OFF
Cricket Broadband and The entire Cricket COmmunications company is the biggest scam going and it amazes me the company being this bad actually thrives as a corporate entity.
I have had so many issues with my cellular service I stopped counting at 50. Now, the one and only thing I felt was very hard to screw up on their end, has done just that. They now, after a year of service that was nothing more nothing less than satisfactory, have decided to claim I have exceeded my 5gb a month allowance and are limiting my broadband to basically dialup speed. When I call, they continually offer me the $60 plan and say its not an upsell!!!wHAT THE F*** IS IT IF IT ISN'T AN UPSELL?
When I first signed up with cricket, there was basically no alternative in their price range and my funds were limited. As things are, my funds again have become less prohibitive so I am switching immediately. However, had they not pulled this complete scam of a move, they would have kept me as a customer for the long term. Someone like myself sems to be a good candidate to leave alone. I pay my bills on time, don't call every week to bitch or ask for a rate reduction or anything of that nature. In addition, the best part, is there are at least 2 companies other than cricket offering plans at the same rate or slightly higher and beings one of them is verizon based, I am sure customer service is far and above what cricket will ever be.
I can hope that cricket customers realize there are alternatives that are just as cheap as cricket yet don't have the awful service cricket has become known for. Please sue this company and I will sign right up as witness to their deceiving practices and false advertisements.
This report was posted on Ripoff Report on 01/18/2010 02:34 AM and is a permanent record located here: http://www.ripoffreport.com/r/Cricket-Wireless-Broadband/nationwide/Cricket-Wireless-Broadband-Cricket-Wireless-Broadband-UNLIMITED-BROADBAND-IS-A-SHAM-NOW-TH-556066. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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