- Report: #747059
Report - Rebuttal - Arbitrate
Complaint Review: Cricket Wireless
Cricket Wireless3337 W North Ave, Chicago, Illinois United States of America
Cricket Wireless Abysmal Customer Service Chicago, Illinois
All they could tell me was what they cannot do. They repeated that they do not send out paper bills. When I asked how I can pay a bill that I do not receive they didnt have an answer. I also asked how I could get a receipt or proof of payment since this was a work related expense. He suggested that I go into the store monthly to pay my bill and that then I could get a paper receipt printed out. I stated that that did not seem like a good use of my time and that it wasn't something a customer should have to do. I told him that I planned to discontinue the service. By the way, at the store, the store manager was supposed to call me to give me a credit on my bill. That was over 2 months ago. Do you think he'll still call me?
This is absolutely the most abysmal customer service I have experienced in my life. Do not use Cricket Wireless.
This report was posted on Ripoff Report on 06/29/2011 03:12 PM and is a permanent record located here: http://www.ripoffreport.com/r/Cricket-Wireless/Chicago-Illinois-60651/Cricket-Wireless-Abysmal-Customer-Service-Chicago-Illinois-747059. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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