- Report: #747059
Report - Rebuttal - Arbitrate
Complaint Review: Cricket Wireless
Cricket Wireless3337 W North Ave, Chicago, Illinois United States of America
Cricket Wireless Abysmal Customer Service Chicago, Illinois
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All they could tell me was what they cannot do. They repeated that they do not send out paper bills. When I asked how I can pay a bill that I do not receive they didnt have an answer. I also asked how I could get a receipt or proof of payment since this was a work related expense. He suggested that I go into the store monthly to pay my bill and that then I could get a paper receipt printed out. I stated that that did not seem like a good use of my time and that it wasn't something a customer should have to do. I told him that I planned to discontinue the service. By the way, at the store, the store manager was supposed to call me to give me a credit on my bill. That was over 2 months ago. Do you think he'll still call me?
This is absolutely the most abysmal customer service I have experienced in my life. Do not use Cricket Wireless.
This report was posted on Ripoff Report on 06/29/2011 03:12 PM and is a permanent record located here: http://www.ripoffreport.com/r/Cricket-Wireless/Chicago-Illinois-60651/Cricket-Wireless-Abysmal-Customer-Service-Chicago-Illinois-747059. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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