- Report: #747059
Report - Rebuttal - Arbitrate
Complaint Review: Cricket Wireless
Cricket Wireless3337 W North Ave, Chicago, Illinois United States of America
Cricket Wireless Abysmal Customer Service Chicago, Illinois
A business' first
line of defense
on the Internet.
If your business is
willing to make a
Click here now..
All they could tell me was what they cannot do. They repeated that they do not send out paper bills. When I asked how I can pay a bill that I do not receive they didnt have an answer. I also asked how I could get a receipt or proof of payment since this was a work related expense. He suggested that I go into the store monthly to pay my bill and that then I could get a paper receipt printed out. I stated that that did not seem like a good use of my time and that it wasn't something a customer should have to do. I told him that I planned to discontinue the service. By the way, at the store, the store manager was supposed to call me to give me a credit on my bill. That was over 2 months ago. Do you think he'll still call me?
This is absolutely the most abysmal customer service I have experienced in my life. Do not use Cricket Wireless.
This report was posted on Ripoff Report on 06/29/2011 03:12 PM and is a permanent record located here: http://www.ripoffreport.com/r/Cricket-Wireless/Chicago-Illinois-60651/Cricket-Wireless-Abysmal-Customer-Service-Chicago-Illinois-747059. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.
Advertisers above have met our
strict standards for business conduct.