This is the best way to manage and repair your business reputation. Hiding negative complaints is only a Band-Aid. Consumers want to see how a business took care of business.
All business will get complaints. How those businesses take care of those complaints is what separates good businesses from bad businesses.
Consumers love to do business with someone that can admit mistakes and state how they made improvements.
Corporate Advocacy Business Remediation and Customer Satisfaction Program.
Cricket Wireless Dustin, Angela, Clifton Stole $154.94 plus gas, time, and grief. Over 90% of calls drop and they refuse to take back the phone Internet
Are you an owner, employee or ex-employee with either negative or positive information about the company or individual, or can you provide "insider information" on this company?
Are you also a victim of the same company or individual? Want Justice? File a Rip-off Report, help other consumers to be educated and don't let them get away with it!
Got Reports filed against you? Resolve the issues and rebuild trust through our Corporate Advocacy Program.
Corporate Advocacy Program: The best way to manage and repair your business reputation. Hiding negative complaints is only a Band-Aid. Consumers want to see how businesses take care of business. All businesses will get complaints. How those businesses take care of those complaints is what separates good businesses from bad businesses.
I bought a smart phone from a Cricket store in Parker, CO and I shouldn't have. The kids running the store were unkept and had loud, unedited rap music playing. I took the phone home and couldn't get reception at my house. Over 90% of the calls got dropped. I use my phone primarily for business. I took the phone back and the sales guy had no solutions for the dropped calls. I also told him that I couldn't see the keyboard because I need reading glasses. He said too bad so sad. I filed a trouble ticket with Cricket and got no response to fix either issue. I tried to take the phone back within the 1 month return period and the store had changed ownership and was no longer a Cricket store. The sales people were the same and were entirely unwilling to help in any way to get me a refund. I refused to leave the store until they gave me some contact information to solve the problem and they called the Parker police. The Parker police arrived and told the sales people that it looked like a scam was going on. The police got them to give me the address to a different store where the phone could be returned. I called a Cricket Corporate store in Greenwood Village and asked them if they would return the phone. They said, "sure", and I drove 22 miles to the corporate store. They refused to take the phone back because they said my account was closed. Nowhere on the receipt does it say anything about having to have an open account to make a return. I have been in contact with 3 different Cricket customer service numbers and none of them return my calls or address the issue. I'm going to file suit against Cricket and file a complaint with the FCC.
Are you an owner, employee or ex-employee with either negative or positive information about the company or individual, or can you provide "insider information" on this company?
Are you also a victim of the same company or individual? Want Justice? File a Rip-off Report, help other consumers to be educated and don't let them get away with it!
Got Reports filed against you? Resolve the issues and rebuild trust through our Corporate Advocacy Program.
Corporate Advocacy Program: The best way to manage and repair your business reputation. Hiding negative complaints is only a Band-Aid. Consumers want to see how businesses take care of business. All businesses will get complaints. How those businesses take care of those complaints is what separates good businesses from bad businesses.