- Report: #954563
Report - Rebuttal - Arbitrate
Complaint Review: Cricket Wireless
Cricket Wireless354 North Country Club, Mesa AZ 85201 Internet United States of America
Cricket Wireless , mycricket.com/ False Advertising & Was Lied to By 3 Different Reps. Internet & location, Internet
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So I decided to go on their website and read their term, they do state that no refunds will be given on service activation, they also state that they are the most affordable wireless carrier "false advertising" Straight-talk and Virgin Mobile are way more affordable. They also advertise that we have service in our area, but we don't. They advertise "No Activation Fee" We Paid a large activation fee.
Cricket Claims: "No matter what type of phone or plan youre looking for, Cricket is a cell phone company that provides options for you. Our diverse range of phones is constantly updated with the latest devices, and all our plansfrom basic to globaloffer unlimited access to the communication channels you need to stay connected. That means no extra fees, no overage charges, and no surprises." ----Not True, they have plenty of hidden fees, they advertise a $5 insurance plan for monthly insurance and charged us $8, the rep said it was taxes, but the receipt showed no taxes, just an $8 insurance package.
Cricket is Completely aware of their lying Representative and their False Advertising, that's why if you scroll down to the home-page theres a link that you can click that states "important legal links", my question is, can we legally get justice against this company for false advertising and lying by omission????
This report was posted on Ripoff Report on 10/13/2012 12:47 PM and is a permanent record located here: http://www.ripoffreport.com/r/Cricket-Wireless/internet/Cricket-Wireless-mycricketcom-False-Advertising-Was-Lied-to-By-3-Different-Reps-Int-954563. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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