• Report: #1013103

Complaint Review: Cricket

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  • Submitted: Tue, February 12, 2013
  • Updated: Tue, February 12, 2013

  • Reported By: Jesse — Galveston Texas United States of America
Cricket
Galveston Houston Area Galveston, Texas United States of America

Cricket customer service is a failure for its customers cannot provide basic information Galveston, Texas

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Cricket customer service was ask by me the customer to provide me with an address to nearest corporate store  that could provide me with a battery for my phone. Brand new they kept telling me no stores in your area as i did not have my i pad with me, When I  arrived home less than two minutes i had the information I was looking for. They failed to go above and beyond for the customer with a simple internet search. Customer service kept telling me that they were trained to search by zip code on there site what a bunch of bullshit great rates service area ok customer service horrible. Beware!!! 

This report was posted on Ripoff Report on 02/12/2013 03:37 PM and is a permanent record located here: http://www.ripoffreport.com/r/Cricket/Galveston-Texas-77550/Cricket-customer-service-is-a-failure-for-its-customers-cannot-provide-basic-information-1013103. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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