- Report: #437423
Report - Rebuttal - Arbitrate
Complaint Review: Cricket
Cricket721 S 72nd Street, Suite 105 Omaha, Nebraska Canada
Cricket Cellular Phone Service Cricket works very hard to get rid of long-term customers Omaha Nebraska
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I paid my bill immediately and then phoned customer service about the disconnection. I was told that the disconnections are computer generated. I gave the agent my payment confirmation number and she could not confirm that I paid my bill even with the confirmation number. I routinely get cutoff notices each month for several days after I pay my bill. It seems that the internal departments within this company do not communicate well about customer information and payments. I informed the customer service folks that they would be losing my business. I will not be around next month. Cricket's treatment of their customers, especially long term customers should be a little better than this.
Ladson, South Carolina
This report was posted on Ripoff Report on 03/25/2009 07:40 AM and is a permanent record located here: http://www.ripoffreport.com/r/Cricket/Omaha-Nebraska-68106/Cricket-Cellular-Phone-Service-Cricket-works-very-hard-to-get-rid-of-long-term-customers-O-437423. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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