• Report: #48303

Complaint Review: Cross Country Bank, Boca Raton, FL

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  • Submitted: Fri, March 07, 2003
  • Updated: Fri, March 07, 2003

  • Reported By:Ballwin Missouri
Cross Country Bank, Boca Raton, FL
P.O. Box 310711 Boca Raton, Florida U.S.A.

Cross Country Bank, fraudulent ripoff business will not honor phone conversations & won't respond in writing Boca Raton Florida

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Over a year ago Cross Country Bank did not send us a timely monthly statement (a Title 15 violation). Our payment was received late and caused a late fee and overlimit charge to be assessed. We called and were told by a customer representative that these charges would be removed.

When these charges were not removed and we contacted them in writing, we were told the company would not stand behind what their customer representative said and they have been charging late charges and overlimit fees ever since. We are still disputing these charges and never can get the company to respond to us in writing (another Title 15 violation). (We do not want to talk with them over the phone as they do not stand behind what they tell you over the phone.)

Charleen
Ballwin, Missouri
U.S.A.

This report was posted on Ripoff Report on 03/07/2003 08:53 AM and is a permanent record located here: http://www.ripoffreport.com/r/Cross-Country-Bank-Boca-Raton-FL/Boca-Raton-Florida-33431-0711/Cross-Country-Bank-fraudulent-ripoff-business-will-not-honor-phone-conversations-wont-48303. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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