- Report: #604813
Report - Rebuttal - Arbitrate
Complaint Review: Cross Country Bank - Boca Raton, FL
Cross Country Bank - Boca Raton, FLInternet United States of America
Cross Country Bank - Boca Raton, FL After paying the 21.24% interest rate they charge, I still have to pay 50 cents to use the automated service for account info. Read more: http://www.consumeraffairs.com/finance/cross_country.htm#ixzz Internet
*Author of original report: sorry CCbank
complaint which I have is with the Cross Country Bank, Boca
Raton, Fl. After paying the 21.24% interest rate they charge,
I still have to pay 50 cents to use the automated service for
account info. and $5.00 pay by phone fee (automated) and $7.00
(in person operator) fee.
have been complaining for the last 4 months to the operators
who will not let me speak with the manager to complain about
having to pay the $7.00 as oppose to $5.00 because they refuse
to fix their automated service in order to get the additional
$2.00 by using the operator. My long distance bill is still
being charged because they have a 302 area code to pay by phone.
advise me how do I get them to fix this problem and stop taking
advantage of the general public who are supplying them with
the business to go on.
there are very few regulations that govern the fees banks charge
-- which is why banks keep piling on more and more fees.
It sounds as though you would be better off closing your account
and doing without a credit card until you can find a better
This report was posted on Ripoff Report on 05/19/2010 08:45 AM and is a permanent record located here: http://www.ripoffreport.com/r/Cross-Country-Bank-Boca-Raton-FL/internet/Cross-Country-Bank-Boca-Raton-FL-After-paying-the-2124-interest-rate-they-charge-I-604813. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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