- Report: #604813
Report - Rebuttal - Arbitrate
Complaint Review: Cross Country Bank - Boca Raton, FL
Cross Country Bank - Boca Raton, FLInternet United States of America
Cross Country Bank - Boca Raton, FL After paying the 21.24% interest rate they charge, I still have to pay 50 cents to use the automated service for account info. Read more: http://www.consumeraffairs.com/finance/cross_country.htm#ixzz Internet
*Author of original report: sorry CCbank
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complaint which I have is with the Cross Country Bank, Boca
Raton, Fl. After paying the 21.24% interest rate they charge,
I still have to pay 50 cents to use the automated service for
account info. and $5.00 pay by phone fee (automated) and $7.00
(in person operator) fee.
have been complaining for the last 4 months to the operators
who will not let me speak with the manager to complain about
having to pay the $7.00 as oppose to $5.00 because they refuse
to fix their automated service in order to get the additional
$2.00 by using the operator. My long distance bill is still
being charged because they have a 302 area code to pay by phone.
advise me how do I get them to fix this problem and stop taking
advantage of the general public who are supplying them with
the business to go on. [continued below]....
there are very few regulations that govern the fees banks charge
-- which is why banks keep piling on more and more fees.
It sounds as though you would be better off closing your account
and doing without a credit card until you can find a better
This report was posted on Ripoff Report on 05/19/2010 08:45 AM and is a permanent record located here: http://www.ripoffreport.com/r/Cross-Country-Bank-Boca-Raton-FL/internet/Cross-Country-Bank-Boca-Raton-FL-After-paying-the-2124-interest-rate-they-charge-I-604813. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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