• Report: #30251

Complaint Review: Cross Country Bank aka Applied Card Systems

  • Submitted: Tue, September 17, 2002
  • Updated: Tue, September 17, 2002

  • Reported By:Minneapolis MN
Cross Country Bank aka Applied Card Systems
P.O. Box 310711 Boca Raton, Florida U.S.A.
  • Phone: 877-273-7690
  • Web:
  • Category: Loans

Cross Country BankCross Country Bank aka Applied Card Systems Harrassment via Phone. Boca Raton Wilmington Huntingdon Florida Delaware West Virginia

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I started receiving calls in August - daily, sat. through sun. all times of day and evening, calls both electronically and via people from Cross Country Bank for a person whom I have never heard of.

After clearly stating each time that I was not that person and have never heard of them I have been told by 3 different representative each a different story of how to get rid of these calls, one included faxing to Cross Country Bank stating I was not the person in question.

After becoming extremely frustrated and calling customer service to speak to a manager or supervisor I was told there was no way I could speak to one, treated rudely and hung up on by Cross Country Bank representatives.

The calls stopped for a couple of weeks and have again resumed with a 9:00am call on Sunday, 9/15. One representative who called on Sun. 9/15 evening named Roy replied when I stated that I was not the person in question and had never heard of them - that how did he know that I was not lying? And proceed to want the spelling of my name, which I refused, feeling that this Company would then send me information trying to market to me. I have again received calls last night, Mon. 9/16/02.

Minneapolis, Minnesota

This report was posted on Ripoff Report on 09/17/2002 10:10 AM and is a permanent record located here: http://www.ripoffreport.com/r/Cross-Country-Bank-aka-Applied-Card-Systems/Boca-Raton-Florida-33431-0711/Cross-Country-BankCross-Country-Bank-aka-Applied-Card-Systems-Harrassment-via-Phone-Boca-30251. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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