• Report: #141146

Complaint Review: Cross Country Bank

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  • Submitted: Sun, May 01, 2005
  • Updated: Sun, May 01, 2005

  • Reported By:San Jacinto California
Cross Country Bank
PO Box 310711 Boca Raton, Florida Canada
  • Phone:
  • Web:
  • Category: Banks

Cross Country Bank ripoff excessive I requested to cancel credit card overlimit fees,late fee charges, company would not cancel card Boca Raton Florida

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Unable to resolve billing dispute with Cross Country Bank Credit for over limit,late fee charges,posting of payment. Unable to request a supervisor to assist me with this concern with Cross Country Bank credit card division. I could not get past the customer service represenitives. I was told a supervisor would call me back and no one ever did. I attempted to cancel this credit card to try and put an end to all the excessive fees I was being charged. I was told I couldn't since there remained to be a balance owing. This balance owing kept incurring late fees, which resulted in over the limit fees.

I wrote letter after letter to a computer generated coorespondance which was never answered by a human. I continued to receive computer generated letters to pay this account. As a result and the unwilliness to resolve this issue with Cross Country Bank my account was charged off. However, never turned over to an actual collection agency. I received endless telephone calls from different collection agencies representing Cross Country Bank. Now my credit rating is scarred for the next 10 years. I would like to join a class action law suit if someone can give me direction on who I should contact? Cross Country Bank is a ripoff.

Marilyn
San Jacinto, California
U.S.A.

This report was posted on Ripoff Report on 05/01/2005 08:05 PM and is a permanent record located here: http://www.ripoffreport.com/r/Cross-Country-Bank/Boca-Raton-Florida-33431/Cross-Country-Bank-ripoff-excessive-I-requested-to-cancel-credit-card-overlimit-feeslate-141146. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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