- Report: #79316
Report - Rebuttal - Arbitrate
Complaint Review: Cross Country Bank
Cross Country Bankcrosscountrybank.com Boca Raton, Florida U.S.A.
Cross Country Bank Aka Applied Card Systems Ripoff, Ex-Employee info: bad idea for anyone..used to work there Boca Raton Florida
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we did not benefit from collecting the money from the customer's no bonus's or anything.. yeah in the past we got that stuff but since so many people were suing the bank. the company had to save money some way. yeah i must admit i sometimes would get so frustrated at the customer because you think we are happy calling people up and asking for money.. no i hated calling people.. i know what most of those people were going through because i was going through the same stuff.. i feel really bad for what that company is doing.. it should be stopped.. i would see all the time when new cardholders would call in saying they recieved a bill showing a late due notice and all,, but they would tell me i never received a card or a anything.. all the time that would happen.. or i paid my acct off in full,, but the representive never included that amount in the payoff amount or never said anything about that.. what could we do.. managers would never get on the phone so you think you are talking to a mamger no way you are talking to the rep sitting right beside you acting as one.. that is what we had to do or if we did not collect we were fired and during the time i worked there in florida there were no other jobs avable.. so believe me i understand where all of you who hate the company so much are coming from.. that is why i finally left there.. now i here they closed the boca raton site so there that goes to so you what kind of crumy company it is..
twentynine palms, California
This report was posted on Ripoff Report on 02/05/2004 11:23 AM and is a permanent record located here: http://www.ripoffreport.com/r/Cross-Country-Bank/Boca-Raton-Florida/Cross-Country-Bank-Aka-Applied-Card-Systems-Ripoff-Ex-Employee-info-bad-idea-for-anyone-79316. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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