• Report: #15970

Complaint Review: Cross Country Bank

  • Submitted: Tue, March 05, 2002
  • Updated: Tue, March 05, 2002

  • Reported By:milltown mt
Cross Country Bank
p.o. box 10001 huntington, West Virginia U.S.A.

Cross Country Bank Payment run around

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This is in reference to the Cross Country Bank visa card. I sent a payment to these people a week ago, last thursday, and every time that I phone these people, on my dime none the less, I am told that it could take x number of days for a payment to post. First it was 4-5 business days, and now suddenly it is 7-10 working days.

I refuse to pay by phone or give them my bank account number. I send my payments by money order so that I have proof that I have sent these people money. I would like to know if they are known to get your money, not post it and then charge you a late fee? I am seriously tired of the run around from this company and I too would love to cut up their "credit fraud card" and mail it back to them, however I am deeply into a online game and I need a credit card in order to play it.

Alot of time and money is invested in this game, and I grow frustrated with each day that I get the run around from this company. Also is it not convienant how there always seems to be a "Supervisor" answering the phones, once i can get a human, after my first complaint about my payment not being posted?

So if there is a way that I can trace this money order I could sure use some ideas if anyone has any sort of suggestions I would really love to hear them.

Milltown, Montana

This report was posted on Ripoff Report on 03/05/2002 12:00 AM and is a permanent record located here: http://www.ripoffreport.com/r/Cross-Country-Bank/huntington-West-Virginia-25770-0001/Cross-Country-Bank-Payment-run-around-15970. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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