Crossroads Animal Clinic Overcharged, performed unauthorized treatments, charged for medicine I didn't want or need Knoxville, Tennessee

I came to the vet with a sick Neapolitan Mastiff, suffering from bronchial problems and runny eyes.  I also asked that they trim her nails.  They trimmed her nails and then recommended a whole troop of tests including a liver series, skin tests, blood tests, ear canal irrigation, X-rays and a test for tear production.  I authorized the blood test and the tear test.  The doctor insisted that dog was lethargic and might be suffering from a cortazone deficiency, and the condition might be life threatening.  I authorized a test for this, believing that it was $8, not $79. 

Upon receiving a bill for these services, it included more than $100 in medicines which the receptionist couldn't explain.  As well, I was charged for ear canal cleaning AND two treatments for her ear canals. 

The entire event took 1.5 hours and would have taken longer had I not threatened to just leave.  By then I was late to get back to work and had to leave.  On retuning home, I noted the unauthorized charges, including $79.00 for one blood series and $38 for another. 

I'm stopping payment on their check, and I will only pay the $91 for the services I authorized: toe nail clipping, office visit, tear test and 1 blood test.