- Report: #999158
Report - Rebuttal - Arbitrate
Complaint Review: Cruises Only
Cruises OnlyInternet United States of America
Cruises Only Cabin ripoff, Internet
*Author of original report: COMPLAINT RESOLVED
*UPDATE Employee: Please Contact Us
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It wasn't until AFTER they had our full deposit and the Jan 6 invoice that we realized they had moved one of our party to a lower floor. When we tried to call and get this fixed, they lied and said they sent emails with the room assignments. NOT SO. All the emails stated TBA (to be assigned) until the January 9 statement. Once we realized what they had done, they refused to fix this issue, stating our party would have to pay extra for the "upgrade". We cruise every year and book several cabins at a time. We will no longer use CruiseOnly. Buyer beware. You get the exact same rates to book yourself through Carnival. Save yourself a potential headache of having to deal with this rude company.
This report was posted on Ripoff Report on 01/18/2013 11:15 AM and is a permanent record located here: http://www.ripoffreport.com/r/Cruises-Only/internet/Cruises-Only-Cabin-ripoff-Internet-999158. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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