• Report: #1058172

Complaint Review: Crunch Fitness

  • Submitted: Tue, June 11, 2013
  • Updated: Tue, June 11, 2013

  • Reported By: CarlosG99 — Bradenton Florida
Crunch Fitness
8440 Lockwood Ridge Sarasota, Florida USA

Crunch Fitness WARNING:Crunch Gym kept on charging my credit card even after I asked them many times to cancel the service. On top of this they invaded the privacy of over 400 of their customers by CCing everyone on their collection emails which is very unprofessional. Despite bringing all this to their attention they keep on billing and sending collection notices. Sarasota Florida

*UPDATE Employee: Cancel Policy

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WARNING:  Think twice befpre signing up for Crunch Gym AKA Crunch Fitness with your credit card as they are very agressive at ketting people cancel and will keep charging your credit card even after canceling the servuce or calling them and telling them to stop.

They also shared over 400 people's emails by including every one and CCing everyone on their collection emails.

This company is very unethical and unprofessional and we need to show them that today's consumer has power with the internet and will not tolerate these shady and unprofessional business practices. 


This report was posted on Ripoff Report on 06/11/2013 07:57 AM and is a permanent record located here: http://www.ripoffreport.com/r/Crunch-Fitness/Sarasota-Florida-34243/Crunch-Fitness-WARNINGCrunch-Gym-kept-on-charging-my-credit-card-even-after-I-asked-the-1058172. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
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Updates & Rebuttals

#1 UPDATE Employee

Cancel Policy

AUTHOR: Crunch Management - ()

 I am sorry you are having a problem cancelling your membership.  Crunch requires a 60 day notice of cancellation before the billing will end.  Please feel free to visit the website at www.crunch.com, select your home club and email to the location, you may also mail your cancellation notice to the address on your contract.  You may also visit the club and complete the cancellation form.  If you have a copy of this form that you have completed, please feel free to stop by the facility for the club to process.

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