• Report: #746512

Complaint Review: Crunchline LLC

  • Submitted: Tue, June 28, 2011
  • Updated: Fri, May 25, 2012

  • Reported By: Anonymous — Internet United States of America
Crunchline LLC
PO BOX 732 FLAGLER BEACH, Florida United States of America

Crunchline LLC Craig Robert Wiggen, James Cody Wiggen, arrests.org, florida.arrests.org, floridamugshots.us, crunchline.com, Agile Legal Marketing, agilelegalmarketing.com Posts personal information and mugshots of people arrested, even if person is not convicted, to defame in search results FLAGLER BEACH, Florida

*Consumer Comment: Sign the *NEW* Petition

*Consumer Comment: Welcome to the information age

*Consumer Comment: Craig Robert Wiggen - arrests.org - mugme.org

*Consumer Comment: Public records

*Consumer Comment: You don't get it.

*Consumer Comment: Who owns florida.arrests.org? The Wiggens

*Consumer Comment: No kidding.

*Author of original report: Response to Flynrider

*Consumer Comment: Left out the important part.

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DISCLAIMER: This document is a result of speculation and independent research by someone who is not a lawyer. Nothing in
this document should be considered a formal indictment. The following report assumes that the owner(s)/operator(s) of
arrests.org and removeitnow.com, and their associated websites, are either the same people/companies or are otherwise in
collusion with each other. During the course of this research, evidence for alternate theories presented itself. These alternate
theories are presented after the conclusion of this report.

The website arrests.org (a.k.a. florida.arrests.org, a.k.a. floridamugshots.us) harvests data from Florida law enforcement
websites, copying all information pertaining to new arrests. This includes mugshots, charges, personal information including street address, date of birth, occupation, etc. This data appears to be retained on arrests. [continued below]....
.....org indefinitely. The information is not removed if charges are dropped, expunged, the suspect is found not guilty, etc. These inaccurate results are returned on Google, often on the front page, which has a dramatic negative impact on a person's reputation and future job prospects.

The website offers no recourse for those affected.

It appears as if arrests.org is the first half of a two-part system designed to extort people out of their money.

For the full report (93 pages) that outlines this operation in detail, along with the identities of those involved, please see any of the following links:

http://www.scribd.com/doc/58921958/An-Investigation-Of-arrests-org

http://www.multiupload.com/F8I2U2NHS6 (arrests.org-report.zip (1.78 MB))

http://www.multiupload.com/YMVNQ8TDXD (arrests.org-report+mugs.zip (23.15 MB))

WIGGEN, ROBERT
info@crunchline.com
813-658-5137
(888) 316-7516
(Fax)(888) 435-3097
PO BOX 732
FLAGLER BEACH FL 32136

WIGGEN, JAMES C
7530 CRANES CREEK CT.
WINTER PARK, FL 32792

This report was posted on Ripoff Report on 06/28/2011 01:51 PM and is a permanent record located here: http://www.ripoffreport.com/r/Crunchline-LLC/FLAGLER-BEACH-Florida-32136/Crunchline-LLC-Craig-Robert-Wiggen-James-Cody-Wiggen-arrestsorg-floridaarrestsorg-f-746512. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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1Author 8Consumer 0Employee/Owner
Updates & Rebuttals

#1 Consumer Comment

Sign the *NEW* Petition

AUTHOR: Stop Star Nine Ventures - (USA)

A NEW Petition to help pass laws to Stop FOI Exploitation.



Fan Dlis!
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#2 Consumer Comment

Welcome to the information age

AUTHOR: Lisa Garnette - (USA)

The operation mugshot sites are likely protected by the First Amendment, since the information contained on the site is public records. Mugshot sites will often charge to unpublish material from their site, and they have the right to do so. While this practice upsets those affected, it is again legal since the sites can make decisions as to which mugshots to include, and which to unpublish. Unpublishing is a major issue in the  publishing world and it doesn't start or end with one site or another (Google "Unpublish" or "Unpublishing"). This is simply the cost of living in the Information Age, when public information is readily available.
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#3 Consumer Comment

Craig Robert Wiggen - arrests.org - mugme.org

AUTHOR: JCitizen - (USA)

Internet Crime Complaint Center (IC3)
http://www.ic3.gov/default.aspx

18 USC 1030 - Fraud and related activity in connection with computers
(2) intentionally accesses a computer without authorization or exceeds authorized access, and thereby obtains
(C) information from any protected computer;

18 USC 641 - Public money, property or records
Whoever embezzles, steals, purloins, or knowingly converts to his use or the use of another, or without authority, sells, conveys or disposes of any record, voucher, money, or thing of value of the United States or of any department or agency thereof, or any property made or being made under contract for the United States or any department or agency thereof;

Whoever receives, conceals, or retains the same with intent to convert it to his use or gain, knowing it to have been embezzled, stolen, purloined or converted

Craig Wiggen: Craig Wiggen's purloined "4 million" law enforcement database records "that were once hidden behind police CGI search scripts." Florida Department of Law Enforcement (FDLE) charges "$24.00 per record" to search FDLE's Computerized Criminal History (CCH), $96,000,000+.
Kravets, David. "Mug-Shot Industry Will Dig Up Your Past, Charge You to Bury It Again." Wired August 2011.

Craig Wiggen: "Wiggen said he wrote screen-scraping software to perform searches on 37 of the counties, crawling to get arrests stretching back years, and continuously polling the sites."
Kravets, David. "Mug-Shot Industry Will Dig Up Your Past, Charge You to Bury It Again." Wired August 2011.

Craig Wiggen: "Siphons booking photos out of county-sheriff databases throughout the Sunshine State."
Kravets, David. "Mug-Shot Industry Will Dig Up Your Past, Charge You to Bury It Again." Wired August 2011.

Howard Helfant on Craig Wiggen: "Florida.Arrests.org is continually updating its mugshot database on a daily basis by automatically gathering information from official law enforcement file systems throughout the state of Florida."
SOURCE Howard S. Helfant - internetreputation.com

Tyronne Jacques on Florida Sheriff's: "Tyronne Jacques, owner of RemoveSlander.com said sheriff's departments could put a stop to these businesses if they banned people from republishing the information for a profit."
Susanna, Kim "Businesses Charge Hundreds To Remove Mug Shots Online." abc NEWS April 2012.

18 USC 2319 - Criminal infringement of a copyright
17 USC 506 - Criminal Offenses: "For purposes of commercial advantage or private financial gain."

Craig Wiggen: "The bulk of florida.arrests.orgs income comes from advertising, he said."
Kravets, David. "Mug-Shot Industry Will Dig Up Your Past, Charge You to Bury It Again." Wired August 2011.

Craig Wiggen: "From his point of view, hes getting free content, then monetizing it with Google AdSense."
Kravets, David. "Mug-Shot Industry Will Dig Up Your Past, Charge You to Bury It Again." Wired August 2011.

Craig Wiggen: "Florida.arrests.org makes a profit from online advertising."
Kravets, David. "Mug-Shot Industry Will Dig Up Your Past, Charge You to Bury It Again." Wired August 2011.

Tyronne Jacques on Craig Wiggen: Every time someone clicks on your page to view your mug shots, sites like Florida Arrests earns a little more cash from Google."
Kravets, David. "Mug-Shot Industry Will Dig Up Your Past, Charge You to Bury It Again." Wired August 2011.

Kelly Joe Ellis and Craig Wiggen: "The site RemoveArrest.com often enjoys advertising right on Wiggens site through Googles algorithm-driven AdSense program."
Kravets, David. "Mug-Shot Industry Will Dig Up Your Past, Charge You to Bury It Again." Wired August 2011.

abc News: Thousands of people are being criminalized by mug-shot websites that collect ad revenue at their expense!
Susanna, Kim "Businesses Charge Hundreds To Remove Mug Shots Online." abc NEWS April 2012.


18 USC 873 - Blackmail
Whoever, under a threat of informing, or as a consideration for not informing, against any violation of any law of the United States, demands or receives any money or other valuable thing, shall be fined under this title or imprisoned not more than one year, or both.

Craig Wiggen: "Wired.com asked Wiggen if his site includes his own mug shot from his 2005 card-skimming arrest. Of course I'm not going to have my mug on my site, he said."

Sahar Sarid: Sahar Sarids mugshot from his arrest is noticeably absent from his website mugshots.com.
Security Watch. "MFrom Card Skimming to Mug Scraping" American Banker April 2012.

Howard Helfant: "Although removing a mugshot from the internet can help in repairing an online reputation, many times a mugshot is posted on multiple sites online. "
SOURCE Howard S. Helfant - internetreputation.com

Tyronne Jacques: "According to Jacques, some of these sites use profiling to target those who may be most willing to pay up to remove their mug shots online."
Susanna, Kim "Businesses Charge Hundreds To Remove Mug Shots Online." abc NEWS April 2012.

Tyronne Jacques: "There's a perception that white, blonde women will pay to remove their pictures, he said, Especially with a DUI, they make it on the sites all the time."
Susanna, Kim "Businesses Charge Hundreds To Remove Mug Shots Online." abc NEWS April 2012.

Tyronne Jacques: "Laura paid $50 to Fortmyermugshots.com to have her photo removed, and $399 to two companies each for the service to have her information removed from other mug shot sites, one of which was RemoveSlander.com."
Susanna, Kim "Businesses Charge Hundreds To Remove Mug Shots Online." abc NEWS April 2012.

Craig Wiggen: "Three websites displayed her mug shot, including Florida.arrests.org."
Susanna, Kim "Businesses Charge Hundreds To Remove Mug Shots Online." abc NEWS April 2012.

Tyronne Jacques: "Jacques said repeat criminal offenders or those on probation do not appear to be as targeted."
Susanna, Kim "Businesses Charge Hundreds To Remove Mug Shots Online." abc NEWS April 2012.


18 USC 880 - Receiving the proceeds of extortion
A person who receives, possesses, conceals, or disposes of any money or other property which was obtained from the commission of any offense under this chapter that is punishable by imprisonment for more than 1 year, knowing the same to have been unlawfully obtained, shall be imprisoned not more than 3 years, fined under this title, or both.

Craig Robert Wiggen: " The real trade secret is that Wiggen wants a small piece of the action. "
Kravets, David. "Mug-Shot Industry Will Dig Up Your Past, Charge You to Bury It Again." Wired August 2011.

Craig Wiggen on Tyronne Jacques: "Wiggen said he has provided RemoveSlander an URL for an automated takedown script on his site. RemoveSlander presses a button and makes a payment, and my website handles it automatically, Wiggen said."
Kravets, David. "Mug-Shot Industry Will Dig Up Your Past, Charge You to Bury It Again." Wired August 2011.

Tyronne Jacques on Craig Wiggen: For $399, RemoveSlander promises to take that fight to florida.arrests.org, and force Wiggen to remove a mug shot."
Kravets, David. "Mug-Shot Industry Will Dig Up Your Past, Charge You to Bury It Again." Wired August 2011.

Tyronne Jacques on Craig Wiggen: "Tyronne Jacques said the removal fee pays for his crack legal team to deal with florida.arrests.org, and to force Google to get the URL removed from Googles search index."
Kravets, David. "Mug-Shot Industry Will Dig Up Your Past, Charge You to Bury It Again." Wired August 2011.

Craig Wiggen: "Wiggens code performs through Googles Webmaster tools."
Kravets, David. "Mug-Shot Industry Will Dig Up Your Past, Charge You to Bury It Again." Wired August 2011.

Craig Wiggen: "Make money by charging those with featured mug shots to remove their information."
Susanna, Kim "Businesses Charge Hundreds To Remove Mug Shots Online." abc NEWS April 2012.

Kelly Joe Ellis: "Joe Ellis, the operator of RemoveArrest.com, said his method is proprietary, but that hes used it to get hundreds of mugs removed at $129 each."
Kain, Erik. "Is the Online Mug-Shot Industry Any Different than Blackmail?" Forbes August 2011.

Howard Helfant on Craig Wiggen: "InternetReputation.com has become proficient at Florida.Arrests.org mugshot removal. When asked how fast they are able to remove mugshots from Florida.Arrests.org, InternetReputation.com responded, We have developed a set of techniques that we use to remove mugshots within 24 to 72 hours."
SOURCE Howard S. Helfant - internetreputation.com

Tyronne Jacques: "For $399, Remove Slander will remove a mugshot that is featured on a popular but seemingly unaffiliated site Florida Mug shots. (It costs $699 to remove a mug shot from multiple sites.) The company gets the mug shot taken down by paying part of that fee to the mug shot sites owner."
Ramasastry, Anita. "Mug Shot Mania: The Legal and Policy Issues Surrounding Private Websites Postings of Arrest Photos." Justia April 2012.

Wired: "On the surface, the mug-shot sites and the reputation firms are mortal enemies. But behind the scenes, they have a symbiotic relationship that wrings cash out of the people exposed."
Kravets, David. "Mug-Shot Industry Will Dig Up Your Past, Charge You to Bury It Again." Wired August 2011.

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#4 Consumer Comment

Public records

AUTHOR: Truewrong - (United States of America)

Public records, get over it. All these sites do is take whatever is already out there, they didn't originate the data. Newspapers do that, Google does it, Yahoo, Bing, and other search engines. If you have an issue with this you should talk to the gov. start with trying to change how our constitution works.
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#5 Consumer Comment

You don't get it.

AUTHOR: Home Boy - (United States of America)

Florida.arrests.org and the Wiggen's are posting URL's to those mugshots all over and in many social media websites as they can and those website have nothing to do with mugshots. Ask yourself why do they do that? It's one thing to mirror LE mugshots and a whole other thing to be trying to defame and slander someone with a mugshot. Evidence is being gathered and the Florida States Attorney has been informed of the Wiggen's actions. Eventually they will be the one's having some new mugshots and some lawsuits too.
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#6 Consumer Comment

Who owns florida.arrests.org? The Wiggens

AUTHOR: s53m30 - (United States of America)

Settle down you two. Theories aside, it's pretty obvious that florida.arrests.org is a really scummy site. You'd be hard-pressed to find someone who denies that. So let's focus on those responsible for a public shaming of their own, shall we?

I know this is going to knock everyone off of their feet: the people who run the site have shady histories. Apparently Craig Robert Wiggen spent some time in federal prison (Inmate # 11968-017). His brother James Cody Wiggen went to court for battery. Seems as if legal troubles run in the family, I wonder why their mugshots aren't on arrests.org? =P

In the interest of the public record that Flynrider is so fond of, here are the details on the family that runs florida.arrests.org. If anyone has suffered damages due to the arrests.org extortion ring and is looking to serve some papers, you'll be interested in the following information:

========================================


Name       CRAIG ROBERT WIGGEN JR.

Photo       1. http://image.bayimg.com/gaihhaado.jpg
            2. http://image.bayimg.com/naiggaado.jpg

DOB           07/10/1979

DL #       W250-116-79-250-0
            Class           E
            Restrictions   A

Address 1   1353 N DAYTONA AVE, FLAGLER BEACH, FL 32136

Address 2   PO Box 2361, FLAGLER BEACH, FL 32136

E-mail       cwiggen@cfl.rr.com

Phone #       (813) 658-5137

Phone #       (386) 439-3266

Phone #       (386) 439-6886

FCC FRN       0007118151

Social Net   http://www.facebook.com/profile.php?id=759543971 ("Robby Wiggen")
            http://www.myspace.com/robby710

Court History:

    Federal Inmate Record
    Name                    Register #     Age-Race-Sex   Release Date
    CRAIG ROBERT WIGGEN    11968-017     31-White-M       11-20-2007       RELEASED
    http://www.bop.gov/iloc2/InmateFinderServlet?Transaction=IDSearch&needingMoreList=false&IDType=IRN&IDNumber=11968-017&x=0&y=0

    "Only persons convicted of violating Federal laws (that is, laws of the United States) are sent to Federal prisons. Some individuals awaiting trial for violating Federal laws are also held in Federal prisons."

    Case #   2010 TR 003325
    Charge   UNLAWFUL SPEED (316.183 (2))

    Case #   2004 MM 002693
    Charge   OPERATE MOTOR VEHICLE W/O DRIVER'S LICENSE (322.03(1))

    Case #   2004 MM 002688
    Charge   UNKNOWINGLY OPERATING VEHICLE WHILE DL SUSPENDED/CANCELED/REVOKED (322.34(1))

    Case #   2000 TR 003842  CLOSED    1378ADQ
    Charge   FAIL TO DISPLAY REGISTRATION - POSSESSION REQUIRED (320.0605(1))

    Case #   2004-TR-012416-A-E
    Charge   TR- FAIL TO OBEY TRAFFIC CONTROL DEVICE  316.074(1)

    Case #   2011-TR-046320-A-O
    Charge   TR - FAIL TO OBEY TRAFFIC CONTROL DEVICE  316.074(1)

    Case #   16-2005-TR-145393-CIXX-MA
    Charge   S316.189(1) VIOLATION MUNICPAL SPEED-POSTED (SPEEDS REQUIRED)   

    
========================================


Name       JAMES CODY WIGGEN

Photo       http://image.bayimg.com/haihhaado.jpg

DOB           01/02/1983

DL #       W250-443-83-002-0
            Class           E
            Restrictions   None
           
Address 1   7530 CRANES CREEK CT. WINTER PARK, FL 32792

Address 2   1014 JIB DR, ORLANDO, FL 32825

Phone #       (407) 704-5281

College       Unknown

High School   Flagler-Palm Coast High School (1995 - 2001)
            Bunnell, FL
           
Social Net   http://www.facebook.com/profile.php?id=1067661885 ("Cody Wiggen")
            http://horsebookfans.com/profile/view/2110614
            http://onepartsciencetwopartspassion.blogspot.com/

Court History:

    Case #   2002 MM 000935
    Charge   BATTERY (784.03)

    Case #   2002 TR 005927
    Charge   DL NOT CARRIED/EXHIBITED ON DEMAND (322.15(1))  

    Case #   2001 TR 003532
    Charge   SEAT BELT LAW - DRIVER (316.614(4)(b))

    
========================================


Name       TIFFANY AMBER WIGGEN

Photo       1. http://image.bayimg.com/naigfaado.jpg
            2. http://image.bayimg.com/aaihdaado.jpg
            3. http://image.bayimg.com/aaiheaado.jpg
            4. http://image.bayimg.com/faihkaado.jpg
            5. http://image.bayimg.com/faihlaado.jpg
            6. http://image.bayimg.com/gaihhaado.jpg
            7. http://image.bayimg.com/haihiaado.jpg
           
DOB           04/25/1989

DL #       W250-801-89-645-0
            Class           E
            Restrictions   A

Height       5'2"

College       University Of North Florida (Computer Programing - In Progress)
            Jacksonville, FL

High School   Flagler-Palm Coast High School (2003 - 2007)
            Bunnell, FL

Social Net   http://www.myspace.com/tiffanyyyy
            Facebook ID   1094550182
            (((ROR REDACTED)))

Court History:

    Case #   2009-TR-084923-A-O
    Charge   TR- FAILED TO YIELD/VEH.APPROACHING INTERSECT  316.121

    Case #   16-2008-TR-203037-CIXX-MA
    Charge   S316.075(1)(C)1 516-VEH FACE RED LTFT STOP-YLD W-TURN

    Case #   16-2007-TR-260165-CIXX-MA
    Charge   S316.187(1) SPEEDING STATE POSTED (REQUIRES SPEED)


========================================


Name        BRENDA ALICE WIGGEN

DOB           03/27/1951

DL #       W250-061-51-607-0
            Class           E
            Restrictions   None

Phone #       (386) 693-3258

Phone #       (386) 418-1907


========================================


Companies and websites that are owned by the Wiggens:

Crunchline LLC
http://www.crunchline.com

EIN #       273293570

Address       PO Box 732 FLAGLER BEACH, FL 32136

E-mail       info@crunchline.com


Agile Legal Marketing
http://www.agilelegalmarketing.com

Phone #       (888) 316-7516

Fax   #       (888) 435-3097

http://arrests.org
http://florida.arrests.org
http://floridamugshots.us


========================================


CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.
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#7 Consumer Comment

No kidding.

AUTHOR: Flynrider - (USA)

"I am not a lawyer."

  You don't need to keep repeating this.  It's painfully obvious.   No one is going to read 93 pages of your amatuer legal theories.   Particularly when the First Amendment implications have been so grossly ignored.     You will never win anything against anyone for publishing what is in the public record.  Again, welcome to America.
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#8 Author of original report

Response to Flynrider

AUTHOR: asfasfsfa - (United States of America)

This is a response to Flynrider's post. Just a quick reminder here that the following words are my own opinions and I am not a lawyer.

"Now here's the only comment you included that alludes to an actual
ripoff, yet you left the whole extortion plot out of your post.  
Wouldn't that seem to be the key bit of info you'd want everyone to
know?
"

Of course. Did you consciously choose to ignore the part where I provided links to the full report which consists of 93 pages? I'll give you the benefit of the doubt and assume this was an oversight on your part. Here is a link to the full report which goes into excruciating detail. It is an external link because the report is unusually large and has formatting concerns. It would not be possible to faithfully reproduce it on ripoffreport.

Here is the full report on arrests.org (93 pages)
http://www.scribd.com/doc/58921958/An-Investigation-Of-arrests-org


" This is called the "public record".  If it's published by law
enforcement there's nothing stopping anyone else from also publishing
it.  Welcome to America. 
"

While such data is indeed public record, Crunchline LLC may still be legally liable under a number of local and federal statutes due to the way it operates. I have outlined several of them in Appendix D though it is by no means comprehensive. This especially holds true if my extortion theory is correct (collusion with / ownership of removeslander.com). A quick reminder that all parties named in the report are welcome to publish their rebuttal here to clarify any misconceptions or inaccuracies.

Some parting thoughts: It appears as if arrests.org publishes data for minors. Currently one of the most popular mugshots is of an 11 year old. This may bring additional legal concerns, and is certainly irresponsible if nothing else. Also, they may have broken the terms of service of various websites by scraping this data.

While it is certainly possible that Crunchline LLC isn't breaking a single law, I wouldn't bet on it. If they have nothing to worry about then they should welcome the attention. :)

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#9 Consumer Comment

Left out the important part.

AUTHOR: Flynrider - (USA)

Nothing in this document should be considered a formal indictment. "

  Really?  Did you think someone was going to confuse you with the D.A.?

"harvests data from Florida law enforcement websites, copying all information pertaining to new arrests. This includes mugshots, charges, personal information including street address, date of birth, occupation, etc."

  This is called the "public record".  If it's published by law enforcement there's nothing stopping anyone else from also publishing it.  Welcome to America. 

The information is not removed if charges are dropped, expunged, the suspect is found not guilty, etc. These inaccurate results are returned on Google..."

  I believe you're complaining about arrest records.  If the charges are dropped or expunged, that does not mean the arrest never happened.  Therefore, I'm having troubling buying your claim that the information is inaccurate.

"It appears as if arrests.org is the first half of a two-part system designed to extort people out of their money."

  Now here's the only comment you included that alludes to an actual ripoff, yet you left the whole extortion plot out of your post.   Wouldn't that seem to be the key bit of info you'd want everyone to know?
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